Weber Chevrolet Granite City - Service Center
Granite City, IL
22 Reviews of Weber Chevrolet Granite City - Service Center
I brought my car to this dealership for an ignition issue and was quoted $660 plus tax on Friday, January 31st, with a promised completion date of Monday. Today is February 4th, and I received a call stating and was quoted $660 plus tax on Friday, January 31st, with a promised completion date of Monday. Today is February 4th, and I received a call stating that the total had jumped to around $1,300 because they supposedly had to do additional work—work I never authorized. After speaking with the manager, they dropped the price to $1,000, but that’s still not what I originally agreed to. The lack of communication and unexpected price hikes are completely unacceptable. I should not have to negotiate my way back down to a fair price when an agreement was already made. Beware of this dealership’s shady pricing practices. If you bring your car here, get everything in writing and prepare for them to try and charge you more than what was originally quoted. I will not be returning. More
Cody made sure I was taken care of went out of his way when he didn’t have to. 100% recommend him to anyone moving forward! when he didn’t have to. 100% recommend him to anyone moving forward! More

They worked with me and did a great job getting me financed. No problems, my salesman, matt was great financed. No problems, my salesman, matt was great More
Jason haug is the best sales man ever. He works with you and gets you what you want He works with you and gets you what you want More
Had a very pleasant experience buying a car here. Chris Kavadas was my salesman and he was extremely helpful to me. I only went in for car repairs, but decided that it would be better to do a trade-i Chris Kavadas was my salesman and he was extremely helpful to me. I only went in for car repairs, but decided that it would be better to do a trade-in. I drove home in my new car the same day. More
I love this dealership. Bought my vehicle from here 4 years ago and I still come back. Bought my vehicle from here 4 years ago and I still come back. More

Chris the Greek and all the service dept employees were all very courteous and professional. They make doing business effortless. all very courteous and professional. They make doing business effortless. More
If I could leave 0 stars I would but unfortunately 1 star is the lowest I could select. Worse dealership I’ve ever been too so far, we took my truck there to be checked out because of a noise we’ve been hear is the lowest I could select. Worse dealership I’ve ever been too so far, we took my truck there to be checked out because of a noise we’ve been hearing especially before I get on the road. They checked it and said they didn’t hear anything and nothing was wrong, we get on the road a couple of days later and get almost 4 hours away from home and the truck runs hot, so we end up stuck on the side of the road, waiting for a tow truck to come and pick it up, which all this happens on a Saturday when no shops are open. Now I have to get someone from home (4 hours) away to come pick me up. That following Monday the shop where my abondoned car ended up at calls to say they took a look and it was a bad water pump and because the truck overheated it caused a blown head gasket. xxx!!! All that could’ve been avoided if the Weber Chevrolet Dealer in Granite City, IL would have just checked it like I asked them to in the first place when I brought it in. Now they are saying they are not responsible. This dealership will never get my business nor anyone I know business ever again. They ended costing me money for something that could’ve been very simple to begin with. More
I took my 04 chevy malibu in for a body control module change and it was terrible took 3 months for them to actually get the job done they broke a piece off my dashboard my fuses are all messed up my driv change and it was terrible took 3 months for them to actually get the job done they broke a piece off my dashboard my fuses are all messed up my driver side seat no longer moves back and fourth the car now keeps falsely tripping limp mode due to the fuses being all outta wack I have fuses sitting in my center console that they ripped out and didnt bother to put back in 10/10 would not go here ever again and would not suggest anyone to go here ever worst customer service the lady at the receptionist desk would "transfer me to my mechanic" and id be waiting on the phone for an 1 hour before I got tired of it and hung up she all around rude again don't go here big waste of time and money More