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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
356 Reviews

356 Reviews of Webb Hyundai Mitsubishi - Service Center

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October 20, 2024

Dealership is always clean. Everyone is friendly and acknowledges you. Jim answers all questions we have. More

by AMANDA6LEGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 19, 2024

Great staff and service . Had work done but had to return to the dealership as the front camera was not reconnected after service . More

by JAKELAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 19, 2024

Jim was very nice and so was the parts department. Very clean place. Always great More

by evelynshrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nia Aldana
Oct 21, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 10, 2024

The service was great and everyone was friendly. My vehicle was serviced quickly and the kept me updated on the progress. More

by leflorekay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin James, Nia Aldana
Oct 10, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 30, 2024

You wouldn't trade the sonata I had because my long term disability wasn't considered income so now I am with Madza, who considered my income. More

by Bratj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Sweitzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further. Please email dana@webbcars.com with your contact information so we can follow up with you.

September 23, 2024

The service waiting room was very nice looking. However, you did not have breakfast munchies in the morning, which is not good. You have chips and pretzels afternoon for waiting time. More

by mjd1x1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin James
Sep 23, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

the service was great, did't have to on my way the more then 30min. More

by ddean386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin James, Nia Aldana
Sep 24, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

Always courteous and knowledgeable about we hate services I need for my vehicle and make sure to keep you updated . More

by RKLACIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin James
Sep 24, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 21, 2024

Great dealership with professional service department and sales staff, that understands the needs of the customer. More

by edavies271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Webb, Benjamin James
Sep 24, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 15, 2024

I like the people that work there. They are always friendly. However, I am really disappointed on the cost of repairs!! I have a 2007 Hyundai Accent and I have no choice but to keep it More

by irma3249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Devault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

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