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Webb Hyundai Mitsubishi - Service Center

Merrillville, IN

4.4
371 Reviews

371 Reviews of Webb Hyundai Mitsubishi - Service Center

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April 03, 2025

Jonathan was my service advisor; he was very nice from beginning to end, along with all the other salespeople as well, the facility was clean, and the snack bar was well stocked, didn't purchase my 2024 h More

by cgreenswtlady@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 26, 2025

Friendly, good follow up on updates of car service, provided a car loaner- thank you More

by dmleneave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 25, 2025

Great dealership. Service department super. Second vehicle purchase in three years. Webb is the best. More

by wojo4949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 24, 2025

Very clean and friendly happy with service quick and friendly employees very satisfied with experience More

by dianer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 23, 2025

Problem taken care of but the wait was two long. The Service Mgr Jonathan explained everything. More

by vmgbcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 17, 2025

Mack and Webb Hyundai were fine, however, I have a problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showi More

by koetteritz1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and will have a manager reach out to discuss this further.

March 15, 2025

Nice, clean,professional dealership. Service writers very courteous and responsive to needs and requests. Very nice and comfortable waiting room More

by joecoltfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 15, 2025

Intake was quick and easy. Performed service in timely manner. Facility looked to be clean. Communication was good(i.e. I didn't have to call them they contacted me). More

by order0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 12, 2025

Great customer service! I was brought up to speed about my vehicle and if there were any additional services that were needed. The wait wasn't long at all. Thank you! More

by Alisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Mar 13, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 26, 2025

I felt very informative from my last visit. Got me in and out pretty quick. More

by lois0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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