Webb Hyundai Mitsubishi - Service Center
Merrillville, IN
375 Reviews of Webb Hyundai Mitsubishi - Service Center
The service department is well staffed so there is very little waiting. Each person I dealt with seemed very knowledgeable little waiting. Each person I dealt with seemed very knowledgeable More
Personnel were pleasant and professional. I was satisfied with the length of time it took to get my vehicle service. I found it difficult to get my service appointment scheduled online - pr I was satisfied with the length of time it took to get my vehicle service. I found it difficult to get my service appointment scheduled online - process was cumbersome and not very user friendly. Waiting area was pretty comfortable. More
Gary from the sales department was phenomenal. However our recent service department appointment was awful I dread coming back for service on my brand new vehicle. However our recent service department appointment was awful I dread coming back for service on my brand new vehicle. More
Great customer service. Nice facility. Great waiting area with free drinks and snacks. Convenient location. Nice facility. Great waiting area with free drinks and snacks. Convenient location. More
Jonathan was my service advisor; he was very nice from beginning to end, along with all the other salespeople as well, the facility was clean, and the snack bar was well stocked, didn't purchase my 2024 h beginning to end, along with all the other salespeople as well, the facility was clean, and the snack bar was well stocked, didn't purchase my 2024 hyundai Tucson from here but the sever is top Ter I will continue coming here for service. More
Friendly, good follow up on updates of car service, provided a car loaner- thank you provided a car loaner- thank you More
Great dealership. Service department super. Second vehicle purchase in three years. Webb is the best. Service department super. Second vehicle purchase in three years. Webb is the best. More
Very clean and friendly happy with service quick and friendly employees very satisfied with experience friendly employees very satisfied with experience More
Problem taken care of but the wait was two long. The Service Mgr Jonathan explained everything. The Service Mgr Jonathan explained everything. More
Mack and Webb Hyundai were fine, however, I have a problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showi problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showing a code that needs service. Took my car back. (Third time.) They said they don't see any codes in their system. Asked to scan again. Said they didn't see anything. So I'm still showing an error code in my app that needs attention, They said there was nothing they could do. If the Hyundai dealership service department doesn't know how to clear the code, I don't know where to turn for help. I have emailed Hyundai and not received a reply. So I don't really know if my car is safe to drive or it's a app glitch. More