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Webb Hyundai Merrillville
Merrillville, IN
671 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you.
At Webb Hyundai Merrillville, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 671 reviews
March 26, 2025
Friendly, good follow up on updates of car service, provided a car loaner- thank you provided a car loaner- thank you More
by dmleneave
Verified CustomerEmployees Worked With
March 26, 2025
Well, as we were driving a used vehicle we were interested in purchasing, another customer, which hadn't driven it yet, was doing the paperwork to purchase it. Maybe they should have a policy that interested in purchasing, another customer, which hadn't driven it yet, was doing the paperwork to purchase it. Maybe they should have a policy that the customer driving the car should have the first opportunity to purchase. Alex was so kind and courteous to us. He felt terrible about how everything went. He stayed hours working with us. I would recommend him to anyone looking to purchase a vehicle. More
by ted3626
March 25, 2025
Great dealership. Service department super. Second vehicle purchase in three years. Webb is the best. Service department super. Second vehicle purchase in three years. Webb is the best. More
by wojo4949
Employees Worked With
March 24, 2025
Very clean and friendly happy with service quick and friendly employees very satisfied with experience friendly employees very satisfied with experience More
by dianer0
Employees Worked With
March 24, 2025
Very helpful and informative. . Called me back whenever I needed to speak to him. Will return when I need my next car. . Called me back whenever I needed to speak to him. Will return when I need my next car. More
by amarie49
March 23, 2025
I found this dealership, pleasant, professional, and non-stressful.Very happy with the service and purchase non-stressful.Very happy with the service and purchase More
by redwein2
Employees Worked With
Other Employees :
New car prep guy was awesome
March 23, 2025
Problem taken care of but the wait was two long. The Service Mgr Jonathan explained everything. The Service Mgr Jonathan explained everything. More
by vmgbcpa
Employees Worked With
March 17, 2025
Mack and Webb Hyundai were fine, however, I have a problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showi problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showing a code that needs service. Took my car back. (Third time.) They said they don't see any codes in their system. Asked to scan again. Said they didn't see anything. So I'm still showing an error code in my app that needs attention, They said there was nothing they could do. If the Hyundai dealership service department doesn't know how to clear the code, I don't know where to turn for help. I have emailed Hyundai and not received a reply. So I don't really know if my car is safe to drive or it's a app glitch. More
by koetteritz1
Employees Worked With
March 15, 2025
Nice, clean,professional dealership. Service writers very courteous and responsive to needs and requests. Very nice and comfortable waiting room Service writers very courteous and responsive to needs and requests. Very nice and comfortable waiting room More
by joecoltfan
Employees Worked With
March 15, 2025
Intake was quick and easy. Performed service in timely manner. Facility looked to be clean. Communication was good(i.e. I didn't have to call them they contacted me). Performed service in timely manner. Facility looked to be clean. Communication was good(i.e. I didn't have to call them they contacted me). More
by order0
Employees Worked With
