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Webb Chevy - Service Center

Oak Lawn, IL

4.1
470 Reviews

470 Reviews of Webb Chevy - Service Center

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March 29, 2022

Webb was open during hours that were convenient for picking up and dropping off my vehicle for diagnosing and repair. More

by paul_selman
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Webb Chevy responded

Paul, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

March 29, 2022

Customer service is severely lacking! ! I was very put off by the experience after I exited my car. However my service was very prompt, I dropped my car off early and it was returned to me More

by Lakeisharattler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Breyana Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ayala
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia McCall
Apr 01, 2022 -

Webb Chevy responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

March 29, 2022

Kory was fantastic and we really enjoyed working with him! We purchase our initial vehicle from Webb and our experience soured us on this dealership in general. However, we brought our vehicle in for r More

by tiffblackmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory Wilson
Mar 31, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

March 28, 2022

They were fast and friendly. Made sure all my needs were met! Took really good care of my car More

by sadeeaglass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia McCall
Mar 30, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

March 28, 2022

This has been the dealership of my choice for about ten years and I like the service More

by bettybeeman370
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alicia McCall
Mar 30, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

March 28, 2022

One of the worst experiences I had at an dealership. Word play was at its finest! How do u return a vehicle on the same day twice with the engine light still on? More

by darque5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Webb Chevy responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

March 28, 2022

Everyone was helpful. I went for an oil changed and they helped me use points I had to pay for the entire bill. More

by ysims5058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

March 28, 2022

Very welcoming location. They are one of the best service locations, definitely recommend this location. More

by herrerae619
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

March 27, 2022

Brought car in because engine light was on. Also air leak from driver side front tire. Repairs explained, took less than two hours. Good service! More

by SSTUCKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

March 19, 2022

I had a great experience there was greeted well and nice customer service wonderful people More

by murphywashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia McCall, Alicia Tillman
Mar 23, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

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