Webb Chevy - Service Center

Only dealership around me that has a late hours which is a tremendous help with my busy schedule a tremendous help with my busy schedule More

My last vehicle was there for an engine replacement and 2 bolts that hold the engine down were not tightened. Pretty big deal I believe. Although when I reported the issue it was addressed immediately. 2 bolts that hold the engine down were not tightened. Pretty big deal I believe. Although when I reported the issue it was addressed immediately. More

Thank you very fast service clean environment and friendly customer service thanks again Laid back friendly customer service thanks again Laid back More

Anibal Arroyo was very informative about everything. Thanks for sharing your experience and insights with us. Your feedback was very helpful and appreciated!! David & Jackie Nelson Thanks for sharing your experience and insights with us. Your feedback was very helpful and appreciated!! David & Jackie Nelson More

My initial interactions when checking my car in were positive. Everyone seemed nice and friendly. I appreciate that they could take my car in on the day I called, within that hour, so that was really he positive. Everyone seemed nice and friendly. I appreciate that they could take my car in on the day I called, within that hour, so that was really helpful. And it was fixed by the next day. The things I didn't like are as follows: - When I called to ask clarifying questions about the services recommended for my car, the representative had an impatient tone with me that I didn't appreciate. - The prices for service were very high. - I was not updated about when my car might be ready. - I was not notified when my car was ready to be picked up. - After verbal agreement of getting the 3rd service rather than just two, I did not receive an updated document to sign off on the 3rd service. More

Great services… was greeted by Anibal as soon as I pulled in he was very respectful and kind ..explained things clearly. I look forward to returning to have great service. in he was very respectful and kind ..explained things clearly. I look forward to returning to have great service. More

Bad communication. They don’t care about you. Very disappointed in last appointment. No one greets you when you come in. Brought in my car due to overheating around 2:3 They don’t care about you. Very disappointed in last appointment. No one greets you when you come in. Brought in my car due to overheating around 2:30 they didn't let me know until 8:30 that my car would be kept overnight. Anibal forgot to call me and let me know. Ceaser the manager called me or else I would have had no idea. Why no communication? Not ok! Not good. More

Whenever I go to Webb I always get in and out with no problems at all. problems at all. More

Excellent, very professional and a great over all experience, look for to working with the Cheney dealer in the future, experience, look for to working with the Cheney dealer in the future, More

Remy did not appear to be very hospitable. Let me stand there in front of him as if he did not know I was there. Josh did the same thing last year when I was dealing with him. He let me stand Let me stand there in front of him as if he did not know I was there. Josh did the same thing last year when I was dealing with him. He let me stand there for a while until I had to say something. When my vehicle was finished no one called to let me know. It sat there for two days until I called. I guess I have to go to another service center. More