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Webb Chevy - Service Center

Oak Lawn, IL

4.1
437 Reviews

437 Reviews of Webb Chevy - Service Center

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May 05, 2022

Service staff unprofessional. Over pricing service parts. Poor follow up. Over pricing service parts. Poor follow up. More

by dancassell
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Favian Valdivia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Formentini
May 06, 2022 -

Webb Chevy responded

Dancassell, thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and we would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

May 04, 2022

From start to finish the service was expert, friendly and timely. Received a call when the vehicle was ready and there were no issues up front or afterward. Great service. More

by HANKKONEY47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Maske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Remy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia McCall, Mark Walters, Ruben Kelly
May 06, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

May 04, 2022

Most of the people are very nice but they take forever and it’s so expensive honestly More

by JVIELMAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Morales
May 05, 2022 -

Webb Chevy responded

Jvielman10, thank you for taking the time to provide us with this valuable feedback.We hold our team to high standards, and we would love an opportunity to learn more about this situation from you, and work towards a resolution for you. A manager will reach out to you directly. Tim Gehr General Manager - Webb Chevy Oak Lawn 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

May 04, 2022

very helpful and pleasant to work with all the times very friendly staff each time i go there More

by katana darby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Remy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Drane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia McCall, Joe Formentini, Ruben Kelly
May 06, 2022 -

Webb Chevy responded

Katana, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manger: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

May 04, 2022

Great experience with fast and dependable service. Every experience has been truly been worth it. More

by RASHONDA.LAWTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

May 03, 2022

Cesar did an amazing job. Quick and easy experience. Would definitely recommend this dealership to friends and family. More

by dylanpz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Webb Chevy responded

Dylanpz, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out. Tim Gehr General Manager - Webb Chevy Oak Lawn 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

May 03, 2022

The repair person that I regularly have is always so helpful to me, encouraging me to ask questions and I appreciate him because he explains everything to me. His name is C. Pratt as signed on my servi More

by ltgary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C. Pratt
May 05, 2022 -

Webb Chevy responded

Ltgary, thank you for taking the time to leave a review of your great experience with us! If there is any way we can assist in the future, please don't hesitate to reach out to me directly. Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

April 27, 2022

I had a great experience it was quick I was in and out thanks r More

by coritapalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

April 26, 2022

I love Webb Chevy every time I come they treat me so kind. The workers are so nice your offered water or coffee while waiting on your cat to get serviced. More

by taneisha.stamps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Webb Chevy responded

Taneisha, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

April 26, 2022

I'm giving Web Chevrolet four stars. They're simply the best of the worst. I would highly recommend Web Chevrolet over all the other dealerships. More

by drunkmanfalldown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Webb Chevy responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

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