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Webb Chevy - Service Center

Oak Lawn, IL

4.1
437 Reviews

437 Reviews of Webb Chevy - Service Center

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July 13, 2022

How come I been told that my truck don't need tire rotation, which is under the package I paid for? then I received a message from carfax saying that it is past due. More

by sergiorosales69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Breyana Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Remy Price
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia McCall, Ruben Kelly
Jul 15, 2022 -

Webb Chevy responded

Sergio, we are sorry to hear about this. Could you please contact Ernie, our Service Director, at 708-398-6714? We'd like to discuss this with you further. Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 12, 2022

Trey & Miguel did an amazing job working with me. They helped me to trade in my 2018 vehicle and upgrade to a bigger 2022 SUV. They were patient with me and listened to my needs and wants. Thank you. More

by aja.turner07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Morales, Daniel Moldovan, Trey Sandstrom
Jul 14, 2022 -

Webb Chevy responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Tim Gehr General Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 12, 2022

Fast service, customer service excellent. Kept me informed on my car. I liked talking to the guys to see what was the issue with my car. Also got a car wash before I left. More

by nawathajay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Remy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Webb Chevy responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 09, 2022

Kevin in the Service department was great. Took care of my issue and communication was great. More

by NTOUCH1271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 12, 2022 -

Webb Chevy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Webb Chevrolet! We sincerely value your business and look forward to your next visit! Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 06, 2022

Tire rotation and car wash is supposed to be included with an oil change. This is the 2nd oil change I’ve gotten at Chevy Webb and they did not provide full service. The first time I left a complaint the More

by lcasin34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Favian Valdivia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Remy Price
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Webb Chevy responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. A Manager will reach out to you directly so that we can work towards a solution.

July 05, 2022

Every time I come here I'm well taken care of and this time was no exception. Kevin was awesome! Thanks so much for your help. More

by shakimacollins11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 06, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 05, 2022

This dealership is always attentive and professional when I go in for service. Everyone greet you with a pleasant smile. I've had my maintenance done since the purchase of my vehicle in 2014. Don't take my More

by HI7RN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia McCall
Jul 07, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 04, 2022

Great service great people feel very comfortable I do not need 15 words to tell you how impressed I am More

by kusto46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

June 30, 2022

Very Happy with service departament they treat you nice and make you feel confortable. Very profesional. More

by clementeesparza20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

June 30, 2022

I'm extremely and truly amazed about the superior manner and assistance rendered by Josh!!! More

by Raymond Parker, Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Webb Chevy responded

Parker, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

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