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Webb Chevy - Service Center

Oak Lawn, IL

4.1
437 Reviews

437 Reviews of Webb Chevy - Service Center

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August 22, 2022

I waited to long at the service center, and the price was more than I expected. More

by SLSTREETER
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Webb Chevy responded

We are sorry to hear about this. Could you please contact Ernie, our Service Director, at 708-398-6714 or respond with your contact information? We'd like to discuss this with you further. Sincerely, Webb Chevrolet Oak Lawn

August 20, 2022

Professional, efficient, courteous, timely. Loved that the appt time was on the button, and the estimated finish time was within the given range. Also very much appreciated the texts and call More

by vschergen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia McCall
Aug 23, 2022 -

Webb Chevy responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 19, 2022

Timely. Professional. Courteous Knowledgeable Explained the service my car needed and how it was necessary More

by ldfreightman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Phillips
Aug 22, 2022 -

Webb Chevy responded

Thank you for the kind words and 5-star rating, please let us know if you have any questions in the future!

Aug 23, 2022 -

ldfreightman responded

Great dealer!!!!!

August 17, 2022

Worst shop I’ve ever been too poor customer service incompetent work just horrible liars Unable to stand by their word More

by dt.60615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Gehr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Car Joe Jozefiak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Kneip
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Breyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Drane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Irving, Miguel Morales, Chaz Hansmeyer, Deborah Rogers, Joe Formentini
Aug 19, 2022 -

Webb Chevy responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one.

August 17, 2022

The dealership was active and I liked that, but customer service was a little off. They seem confused about was supposed to help me. The young lady that helped me was kind and pleasant, but was quick with h More

by JONISOBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia McCall, Ronald Thomas
Aug 19, 2022 -

Webb Chevy responded

Hello, we really appreciate your feedback! We are disappointed you felt rushed and hope you return for a better experience.

August 15, 2022

Friendly, professional, and great service! We were pleased with the detailed service and review of work. More

by JimMcdermott.JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Remy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia McCall, Kevin Phillips
Aug 18, 2022 -

Webb Chevy responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Webb Chevrolet. We look forward to your next visit! Take care!

August 15, 2022

My experience was great they machanics changed my oil and rotated my tires in record time. 🙃 More

by fe.l.alberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breyana Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Webb Chevy responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

August 15, 2022

Very professional and polite. ..thorough work. Will be happy to refer them to family and friends ❤ More

by RichardHenderson1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Webb Chevy responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

August 14, 2022

The sales associate (Dylan) took my car for an hour long appraisal and never came back to tell me how much Webb Chevrolet would give me for my vehicle. More

by TRICE07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan Perez
Aug 17, 2022 -

Webb Chevy responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we may assist you in moving forward towards a resolution and an appraisal towards your vehicle.

August 12, 2022

My experience was nothing less than perfect. The entire staff was very professional and understanding towards my needs. Highly recommend. More

by Danshockley33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Car Joe Jozefiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Webb Chevy responded

We're pleased to know we have been able to exceed your expectations and really help you out! We can't wait to see you again, have a great day.

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