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Webb Chevy
Oak Lawn, IL
1,745 Reviews
Webb Chevy has been a trusted dealership for over 20 years. We are a family-owned and operated business that strives to make all our customers feel like they are a part of the Webb family. Beyond some of the best deals, we provide our customers with one-on-one customer service with staff that genuinely cares about your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,745 reviews
March 04, 2025
I bought a vehicle from web chevey, they told me it had a full inspection. Two weeks later, I did not have any heat so I thoight that the extended warentee would cover it. They said that a leaking hose is n full inspection. Two weeks later, I did not have any heat so I thoight that the extended warentee would cover it. They said that a leaking hose is not covered. They should have honnered the extended warentee. More
by anglimva
March 01, 2025
Great experience everyone was happy. Customer service was nice. I am Toyota guy consider but a Chevy Customer service was nice. I am Toyota guy consider but a Chevy More
by chowens
Verified CustomerFebruary 28, 2025
Normally I would give 5 stars but my experience with the Service Department was very disappointing. Brought car in to specifically fix a side panel. I even asked if the panel would be in stock to fix instea Service Department was very disappointing. Brought car in to specifically fix a side panel. I even asked if the panel would be in stock to fix instead of waiting for an order. After 1.5 hrs, Josh sent a text asking permission to fix panel. The text was filtered to spam, so I didn't see it for almost 2 hrs. During that time, Josh came to waiting area multiple times for other customers, so I believe he saw me. Instead of talking to me in person, he let me keep waiting. When I checked on the status of my car after almost 4 hrs, he said he sent me a text and he was "too busy" to talk to me in person. If the policy is for customers to respond to the text to give permission to proceed, then that needs to be clearly communicated up front. I spent 5 hrs in total for a panel to get fixed that should have taken 2 hrs tops. I acknowledge I should have checked on my car sooner if I felt it was taking too long, but as a member of the service department I expect better customer service and communication. More
by HKM24
Employees Worked With
February 26, 2025
Very courteous and helpful. Reached out many times to make sure me and my car were good. Very honest too. Didn't do a whole lot of sugar coating or fancy talk, and really worked Reached out many times to make sure me and my car were good. Very honest too. Didn't do a whole lot of sugar coating or fancy talk, and really worked out a good way for me to pay for my car comfortably. Great guy. More
by Angela Joseph
Employees Worked With
February 22, 2025
Fabian is knowable, patient , and makes me feel comfortable in the dealership. He also is comfortable in the dealership. He also is More
by jlo392
Employees Worked With
February 22, 2025
They made us very comfortable shopping and made the whole experience easy. Everyone was welcoming! experience easy. Everyone was welcoming! More
by Robertrbasso
Employees Worked With
February 18, 2025
Barbara was amazing ! Highly recommend her! As a first time buyer it was a little intimidating going into the whole process, but Barbara made sure that everything went smo Highly recommend her! As a first time buyer it was a little intimidating going into the whole process, but Barbara made sure that everything went smoothly! More
by Kelli.t.ray
February 16, 2025
Process was painless bought two trucks at same time. Brandon and Roberto were great to work with. I will be back to give them first opportunity on my next purchase. Brandon and Roberto were great to work with. I will be back to give them first opportunity on my next purchase. More
by blaroche
February 14, 2025
Larry Freeman was very helpful and patient helping with my new keys and all the questions I had. my new keys and all the questions I had. More
by selalvarado15
Employees Worked With
