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Webb Chevy Plainfield - Service Center

Plainfield, IL

4.4
243 Reviews

243 Reviews of Webb Chevy Plainfield - Service Center

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October 11, 2023

Charles is great. He trys so hard to accommodate me and keeps me informed about my Durango while it is being services. More

by jennettewooten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Ellingson
Oct 13, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are happy to hear everything went well, and we look forward to seeing you again soon!

September 29, 2023

Terrible automated v/m; no call back from customer service. (Derek) waiting for parts for over a month! More

by msiurek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and would like to have a Manager reach out to you to discuss this further. Please email dana.douglas@webbcars.com with your contact information.

September 13, 2023

Excellent Service, they explain me all what I ask, definetely I will recommned this place, I will back to buy another car later More

by tlaca_10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Blanche, Valeria Blanche
Sep 16, 2023 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

September 06, 2023

Seems like I'm in quite a bit these days for service on my 2016 Traverse. I have been more than pleased with how the service department follows through on checking available warranties. The mechanic comp More

by Therese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who mechanic was., Charles Ellingson
Sep 10, 2023 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

August 19, 2023

Sergio did a great job at helping to streamline to process and made it as easy a ls possible More

by rick@ddthometransformations.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cavoto
Aug 22, 2023 -

Webb Chevy Plainfield responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

August 16, 2023

Payment method needs review. .pay in back…no pay up front ????? Old method wa better More

by jeherzing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, this helps us adjust our processes to make our customers experience better in the future!

August 12, 2023

Heather was great, but unfortunately the oil leak wasn’t fixed. I paid over $1,000 and will have to go back on Monday. I get things happen, which is understandable, but I feel since the issue wasn’t resolve More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Polarek
Aug 16, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened and would like to have a Manager reach out to you. Please email dana.douglas@webbcars.com with your contact information.

August 12, 2023

Excellent customer service. Very polite and respectful. Looking forward to doing business again. Thank you More

by vega2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist was also very nice as well!
Aug 16, 2023 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

August 09, 2023

Ever since I purchased my vehicle from Webb Chevy, I’ve had nothing but positive interactions with this dealership. Highly recommend! More

by music607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Webb Chevy Plainfield responded

Thank you for the kind words and 5 Stars, we truly appreciate it and look forward to seeing you again soon!

August 07, 2023

Charles is awesome he gets me taken care of each and every time with no hassle More

by ophla_96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Ellingson
Aug 10, 2023 -

Webb Chevy Plainfield responded

Thank you for the kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

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