Webb Chevy Plainfield - Service Center

Good experience. Great service. Been taking my vehicle there going on 10 years now. I'm a very satisfied customer. Great service. Been taking my vehicle there going on 10 years now. I'm a very satisfied customer. More

My car was done quickly , and pick up was quick . They washed my car as well They washed my car as well More

I had a 5 o’clock appointment for an oil change, at 6:20 they came out and said they were not able to do my oil change because they did not have the key for my oil filter. What is the purpose of having an a they came out and said they were not able to do my oil change because they did not have the key for my oil filter. What is the purpose of having an appointment if over an hour and a half later, you are being told they cannot complete your service. I was asked to leave my vehicle overnight and they would do the oil change the next morning. I took my husband‘s car to work and a shuttle came to pick him up to come and get my vehicle. The cashier was unorganized and my husband went on a wild goose chase to find a technician to look for my keys and my vehicle. Poor service! We were not even compensated for our time spent there. More

I waited 3 hours for an oil change and 2 mud flaps installed. That's too long installed. That's too long More

Everything was great except the wait. I always bring my car for the oil change here and this was the longest I ever waited. I always bring my car for the oil change here and this was the longest I ever waited. More

I highly recommend Kevin. He’s very professional and gives you all the details that you need on the car that you’d like to purchase. Great personality as well. He’s very professional and gives you all the details that you need on the car that you’d like to purchase. Great personality as well. More

After recommending $7700 worth of repairs after oil change, failed to call back to schedule repairs after being told about MaxCare Extended Service Plan coverage we had on vehicle. change, failed to call back to schedule repairs after being told about MaxCare Extended Service Plan coverage we had on vehicle. More

It was well organized and the lounge area for customers was very well kept. Thanks was very well kept. Thanks More

Prompt, friendly, professional service and nice waiting room. Was able to get in right away for an oil change and tire rotation. room. Was able to get in right away for an oil change and tire rotation. More

I was very disappointed with the length of time my service took. I had a 2:00 appointment for an oil change and it was not done until after 4:00. It would have been nice to have a service person come service took. I had a 2:00 appointment for an oil change and it was not done until after 4:00. It would have been nice to have a service person come out and explain what was causing the delay. More