Back

Webb Chevy Plainfield - Service Center

Plainfield, IL

4.3
235 Reviews

235 Reviews of Webb Chevy Plainfield - Service Center

Sort by
February 13, 2024

My car was done quickly , and pick up was quick . They washed my car as well More

by brisgirl1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 07, 2024

I had a 5 o’clock appointment for an oil change, at 6:20 they came out and said they were not able to do my oil change because they did not have the key for my oil filter. What is the purpose of having an a More

by djbaaske13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are sorry to hear this happened and will have a manager reach out to discuss this further.

February 07, 2024

I waited 3 hours for an oil change and 2 mud flaps installed. That's too long More

by sleggero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 10, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 03, 2024

Everything was great except the wait. I always bring my car for the oil change here and this was the longest I ever waited. More

by SMANETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 23, 2024

I highly recommend Kevin. He’s very professional and gives you all the details that you need on the car that you’d like to purchase. Great personality as well. More

by Iesha Yillah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fortman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Jan 26, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 19, 2024

After recommending $7700 worth of repairs after oil change, failed to call back to schedule repairs after being told about MaxCare Extended Service Plan coverage we had on vehicle. More

by jpwaltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toni Kendrick Tag#353
Jan 23, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are sorry to hear this happened and will have a Manager reach out to you to discuss this further.

January 17, 2024

It was well organized and the lounge area for customers was very well kept. Thanks More

by sorieyillah2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 16, 2024

Prompt, friendly, professional service and nice waiting room. Was able to get in right away for an oil change and tire rotation. More

by Malski1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Miller
Jan 18, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 10, 2024

I was very disappointed with the length of time my service took. I had a 2:00 appointment for an oil change and it was not done until after 4:00. It would have been nice to have a service person come More

by elud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and will have a manager reach out to discuss this further.

December 20, 2023

Always Love going to Webb Chevy. The Service Department people are all amazing! They are easy to talk to and give you all the answers you need. More

by heathersotir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ellingson
Dec 22, 2023 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

...
6
...