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Webb Chevy Plainfield - Service Center

Plainfield, IL

4.4
243 Reviews

243 Reviews of Webb Chevy Plainfield - Service Center

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September 13, 2024

The service department at Webb Chevrolet is quick and friendly. Would definitely recommend using their services. More

by WILSKEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 11, 2024

Great job oil change rotation tires warranty work. Very pleased.thank you and service department. More

by lambsend50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Sep 14, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 28, 2024

Its the closest dealership to me. only reason I choose Webb Chevy. It seem like it was bother to bring my car. But they did the job. More

by JLOPEZ2585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember the guys name
Aug 29, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

August 20, 2024

Could not get my phone synchronized with the radio and Anthony worked very hard to get it resolved found out it was the radio has one ordered problem solved! More

by Gallagher121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 19, 2024

$90 for an oil change now you want $25 more to rotate tires. I don't think so. Goodbye! More

by mjr800
Recommend Dealer
No
Employees Worked With
Anthony Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

August 19, 2024

Had the backup camera replaced. For approximately two weeks after service was performed there was a squeaking sound coming from the interior rear section of vehicle. I raised the ta More

by kevinc53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

August 15, 2024

It’s a nice professional place. The staff is good and so is the service. I’m glad it’s nearby. Dakota Miller is a pleasure to work with and so is everyone else I’ve dealt with ove More

by daltluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager (forgot his name)
Aug 17, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 13, 2024

I, have been dealing with Webb chevy and DEVIN for about 6 years,and think they represent for me, the best the car business has to offer.I have and will continue to recommend Webb chevy to my friends and fa More

by dsoave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 05, 2024

The service at Webb Chevrolet in Plainfield is always top notch. They can count on us to return! More

by pbruane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruane
Aug 09, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

July 25, 2024

Please listen to me a run to another brand vehicle. I have purchased 6 vehicles (including immediate family members) from Webb. My mother in law's vehicle was bought new in 2016. After being quite sick More

by melissamomof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Kinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and would like to have a manager reach out to discuss this further, please email dana@webbcars.com with your contact information.

Jul 27, 2024 -

melissamomof3 responded

I have had Ernie Fixed Operations Manager from the Webb group reach out to me to make things correct. He has stated that they will perform the full correction to the vehicle under the TSB stated with only $500 from myself. I am very pleased to see that someone cared what was happening. I will keep you posted as to the results.