Webb Chevy Plainfield - Service Center

Zero stars for customer service. I bought a new car battery from Webb Chevy June 30 2023. I paid $446.10 parts, labor, and tax (battery was $341.19). Tried to start my car yesterday I bought a new car battery from Webb Chevy June 30 2023. I paid $446.10 parts, labor, and tax (battery was $341.19). Tried to start my car yesterday and nothing. No clicking, no lights, no nothing. Tried to jump it, nothing. Pulled the battery and brought it to Webb Chevy to test. They tested it and confirmed its dead. Since its been less than a year and still under warranty, I can get a new one for free BUT I have to pick up the dead battery, put it back into my car, and bring the car back to Webb Chevy so they can test it and tell me its dead and give me a new battery PLUS charge me labor to install. The obvious question is how do you drive a car with a dead battery. You don't. So that means I have to pay to have it towed. This all makes zero sense to me. What a total ripoff. Never will I do business with Webb Chevy again. More

Great Service! They detected an oil leak on my new car while getting serviced and made repairs quickly without hassle. They detected an oil leak on my new car while getting serviced and made repairs quickly without hassle. More

Came in for an oil change and was in and out ! Highly satisfied will come again!! Highly satisfied will come again!! More

The help with the service of our vehicle that Devin provided was greatly appreciated. His professionalism and courteous manner was beyond what I expected. His connection with your dealership should b provided was greatly appreciated. His professionalism and courteous manner was beyond what I expected. His connection with your dealership should be complemented. This is the reason that your dealership will bw out first choice. More

I am not sure if he was the one that helped me but the gentleman who helped me was great. gentleman who helped me was great. More

I've been coming to this dealership for over 15 years and I love the service. I love the service. More

Great service no issues. Wait time was worth the services provided. Parts were not in stock which added to the wait time. Overall good experience! Wait time was worth the services provided. Parts were not in stock which added to the wait time. Overall good experience! More

Very fast and friendly service quality workmanship staff is very knowledgeable I always bring my truck there for oil changes and service is very knowledgeable I always bring my truck there for oil changes and service More

Webb Chevy is a pretty good dealership. They do what it takes to make sure their customers are satisfied For the most part however just like other dealerships they cut corners for profit. I They do what it takes to make sure their customers are satisfied For the most part however just like other dealerships they cut corners for profit. I bought a Camaro from there and they only change the two front tires instead of all of them when the rear ones needed to be changed as well as the front. Now I have to pay out-of-pocket to get the two tires replaced when they should’ve just done the right thing in the first place More

This dealership is always great. They have wonderful communication about throughout the entire time my car is begin serviced and quick turn around time. They have wonderful communication about throughout the entire time my car is begin serviced and quick turn around time. More