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Webb Chevy Plainfield - Service Center

Plainfield, IL

4.3
235 Reviews

235 Reviews of Webb Chevy Plainfield - Service Center

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August 05, 2024

The service at Webb Chevrolet in Plainfield is always top notch. They can count on us to return! More

by pbruane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ruane
Aug 09, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

July 25, 2024

Please listen to me a run to another brand vehicle. I have purchased 6 vehicles (including immediate family members) from Webb. My mother in law's vehicle was bought new in 2016. After being quite sick More

by melissamomof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Kinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and would like to have a manager reach out to discuss this further, please email dana@webbcars.com with your contact information.

Jul 27, 2024 -

melissamomof3 responded

I have had Ernie Fixed Operations Manager from the Webb group reach out to me to make things correct. He has stated that they will perform the full correction to the vehicle under the TSB stated with only $500 from myself. I am very pleased to see that someone cared what was happening. I will keep you posted as to the results.

July 06, 2024

Great sales excellent service department. Jobs well done. I would recommend them to anyone. thank you. More

by jwashingtontech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 26, 2024

Good service good prices service rep kept me up to date on how my service was going along More

by GTRENT6037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 20, 2024

Service was great! Completed faster than expected. New car ended up having a recall that was handled also. Very attentive! More

by CactiGreen109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 07, 2024

I did not work directly with Dakota Miller but have met him. He seems to be a valuable employee to the Webb Chevy Service team and Devin speaks highly of him. My situation at hand is quite unfortunate an More

by heathersotir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ceci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 06, 2024

Everyone was great 👍 service workers outstanding customer service. Good job on communication. Thanks Dakota 😃 you deserve a raise More

by news4wina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 22, 2024

Devin and Kyle K. did a great job representing me with CarShield. Although it was a process with CarShield my claim was approved and they assisted and my truck was rep More

by olfire5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kasper
May 24, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 18, 2024

Dakota was very personable and professional and made sure all my maintenance concerns were heard and taken care of in a timely manner. More

by patroszyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 11, 2024

Zero stars for customer service. I bought a new car battery from Webb Chevy June 30 2023. I paid $446.10 parts, labor, and tax (battery was $341.19). Tried to start my car yesterday More

by Horrible Service
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Kinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.