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Webb Chevy Plainfield - Service Center

Plainfield, IL

4.4
243 Reviews

243 Reviews of Webb Chevy Plainfield - Service Center

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August 04, 2022

Professional and listened to the complaint . I will go back to get my oil change More

by tamilanke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Watgen, Justin Weck
Aug 06, 2022 -

Webb Chevy Plainfield responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Webb Chevrolet Plainfield and we hope to see you again soon!

August 02, 2022

Most appointments are pretty pleasant and hassle free done in a timely manner however, there has been a few that were well over an hour just for a oil change but still a pleasant appointments More

by ppriscilla03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Aug 04, 2022 -

Webb Chevy Plainfield responded

Hi, we are happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

August 02, 2022

The service provided was great but the interaction with the customer service rep was not to my liking. He seemed a bit smug about my issue while explaining my third party lift probably voided my warranty. More

by majzorger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Watgen
Aug 04, 2022 -

Webb Chevy Plainfield responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. If you have any further questions, please don't hesitate to reach out.

August 01, 2022

Took care of my disabled vehicle right away without having an appointment. They were very nice and courteous.. Am very happy with my service. More

by chuckwaymon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Watgen, Justin Weck
Aug 03, 2022 -

Webb Chevy Plainfield responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

July 18, 2022

Service was friendly, prompt, and exceeded my expectations. I would definitely to my vehicle back to this location for service. More

by rkoven94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Jul 20, 2022 -

Webb Chevy Plainfield responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

July 07, 2022

Easy to schedule appointments & friendly staff! The wait was not too long for me either 😊 More

by grannydybas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Jul 08, 2022 -

Webb Chevy Plainfield responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

July 06, 2022

They were very helpful and communicate well. I was very please with my service there. More

by michael@mbrowning.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 08, 2022 -

Webb Chevy Plainfield responded

Our staff is committed to providing each of our clients with the best automotive experience! Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 04, 2022

I was pleased with prompt courteous service. Nick parts person was very helpful. He let me know when part was ready. And had it installed right away. Mike service person wrote up for warranty More

by jmoleary8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in parts department , Mike Watgen
Jul 06, 2022 -

Webb Chevy Plainfield responded

Jmoleary8, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

June 30, 2022

Jim Ceci has personally called and texted me several times to make sure I was a satisfied customer since I bought my truck and Webb has let me know about offers and services when appropriate and I appre More

by motowndean55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ceci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm not sure who I talked to but everyone was helpful
Jul 02, 2022 -

Webb Chevy Plainfield responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

June 30, 2022

very professional and polite. Work was done on time as indicated. Followed up exp-lain when work would be finished. More

by dgw100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Webb Chevy Plainfield responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

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