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Webb Chevy Plainfield - Service Center

Plainfield, IL

4.3
227 Reviews

227 Reviews of Webb Chevy Plainfield - Service Center

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July 06, 2022

They were very helpful and communicate well. I was very please with my service there. More

by michael@mbrowning.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 08, 2022 -

Webb Chevy Plainfield responded

Our staff is committed to providing each of our clients with the best automotive experience! Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 04, 2022

I was pleased with prompt courteous service. Nick parts person was very helpful. He let me know when part was ready. And had it installed right away. Mike service person wrote up for warranty More

by jmoleary8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in parts department , Mike Watgen
Jul 06, 2022 -

Webb Chevy Plainfield responded

Jmoleary8, thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

June 30, 2022

Jim Ceci has personally called and texted me several times to make sure I was a satisfied customer since I bought my truck and Webb has let me know about offers and services when appropriate and I appre More

by motowndean55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ceci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm not sure who I talked to but everyone was helpful
Jul 02, 2022 -

Webb Chevy Plainfield responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

June 30, 2022

very professional and polite. Work was done on time as indicated. Followed up exp-lain when work would be finished. More

by dgw100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Webb Chevy Plainfield responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

June 28, 2022

Nice people, good service. Did not try to push to complete unnecessary services. Will be back More

by Harris.jeff37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Webb Chevy Plainfield responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

June 28, 2022

The staff at Webb Chevy is always friendly And polite. And service is always complete on time and properly. More

by mikeballard4220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Depre, Justin Weck
Jun 30, 2022 -

Webb Chevy Plainfield responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

June 28, 2022

The service manager, Devin, was extremely helpful. He kept in the loop with the work being done to my vehicle. He even sent pics of the work in progress. Pleasure working with him and the service team More

by cedwards3917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Webb Chevy Plainfield responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

June 28, 2022

Never again. Made to feel like a liar until I had to prove myself to the service writer. I’ll travel further to avoid this dealership and make sure people I know More

by mksop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No, idea
Jun 30, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, and we would love an opportunity to learn more about this situation from you, and work towards a resolution for you. Please reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

June 28, 2022

Always Great service and prices everyone is Very nice and very professional always willing to help More

by tdrapak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Watgen, Kristina Depre, Justin Weck, Michael Cummings
Jun 30, 2022 -

Webb Chevy Plainfield responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

June 22, 2022

The staff was responsive to my service needs, professional and personable. I am grateful for the good communication as well as my ability to get my car looked at so quickly. More

by aabern5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know her name—the evening cashier , Justin Weck
Jun 24, 2022 -

Webb Chevy Plainfield responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service manager: Devin Kinney Service Manager Webb Chevy Plainfield 16140 S. Lincoln Hwy Plainfield, IL 60586 815-436-2071

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