Webb Chevy Plainfield - Service Center

Good customer service, especially Marcus L. Butler Jr my service consultant tried his best to provide me the best customer service. Butler Jr my service consultant tried his best to provide me the best customer service. More

Worst service department I have ever had to deal with! Brought my truck in for warranty transmission work, was left without a vehicle for 1.5 months. Finally got a loaner and 4 days later my truck was “do Brought my truck in for warranty transmission work, was left without a vehicle for 1.5 months. Finally got a loaner and 4 days later my truck was “done”. Got my truck back and not only was the transmission not 100% fixed but, I now have a horrible exhaust leak that will choke you if you do not have windows down. I am now being told it was there and is rust damage and as it goes for my transmission the very little I drove it my rpm’s shoot up when I’m not even on the gas pedal and when it did shift it was a hard shift. I will never recommend them to anyone. More

I have always bought my cars from this location since 1975 and I hope to continue this tradition until the day I die once a Chevy man always a Chevy man 1975 and I hope to continue this tradition until the day I die once a Chevy man always a Chevy man More

Service got me in very quick! Had a weird situation where a recall (different dealer, different owner) may have been performed or may not have… Tony my service Advisor was on top Had a weird situation where a recall (different dealer, different owner) may have been performed or may not have… Tony my service Advisor was on top of it and got it covered through Chevy. Found a couple other issues and got it all squared away within a day! As Service Manager in the powersports industry I appreciate the turn around, the communication , and the Quality Work.! More

The service technicians called me to ask what I did to the vehicle to determine the problem. Then the dealership charged me $500 to replace a $25 part. the vehicle to determine the problem. Then the dealership charged me $500 to replace a $25 part. More

Good service and great people to work with and kept lnformed at all times about progress lnformed at all times about progress More

My service was excellent. Everything was explained to me about the up keep needed for my vehicle and actually made my encounter enjoyable and educational. Everything was explained to me about the up keep needed for my vehicle and actually made my encounter enjoyable and educational. More

Close to home ,very clean and nice people to deal with and hot coffee too and hot coffee too More

Everything went fine I always changed in the appropriate amount of time and the other checks were made as they should’ve been amount of time and the other checks were made as they should’ve been More

Easy to make appointments and get my service done in a timely and professional manner. The crew there are courteous and pay attention to details. timely and professional manner. The crew there are courteous and pay attention to details. More