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Webb Chevy Plainfield - Service Center

Plainfield, IL

4.4
243 Reviews

243 Reviews of Webb Chevy Plainfield - Service Center

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November 02, 2022

They need to work on better communication with the customer. Took so much longer then what they had told me because they didn’t have a part they should have got before my appointment, that’s why I mad More

by hannahlynnfry
Recommend Dealer
No
Employees Worked With
Don’t know name
Nov 04, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback, we are sorry to hear that this has happened. A Manager will be reaching out to discuss this further.

October 28, 2022

I have been taking my cars to Webb Chevrolet for service since I bought them there. More

by meme092113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Butler
Nov 02, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and we look forward to seeing you again!

October 27, 2022

Fast and prompt service. They even did a Car Wash! I had my Grandkids with me and it was so easy and fast. More

by christinagia37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Stefanski
Oct 31, 2022 -

Webb Chevy Plainfield responded

Thank you for all your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

October 26, 2022

Great service by sales advisor. Always a pleasure going there to get my truck serviced . More

by shooter2777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Butler
Oct 29, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars. We truly appreciate your feedback and hope to see you again soon!

October 25, 2022

10/10 service department. Devin is a great service manager, and runs a great service department. Will recommended this place to anyone! More

by kdixon520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ceci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Montano
Oct 27, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we are happy to hear that Will was helpful, please keep in touch for all your future automotive needs!

October 21, 2022

The service crew was amazing! They were kind and funny. They treated Sharky the Spark very nice and even gave her a bath! More

by saraeo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown name big dude
Oct 23, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well! Please keep in touch for all your future automotive needs.

October 20, 2022

I think Webb is a great Chevy dealer hands down they have always service me very well More

by phil.cap58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ceci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Oct 23, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well! Please keep in touch for all your future automotive needs.

October 18, 2022

Car was fixed in a timely manner. Was given updates on what was going on. More

by msrileyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

October 12, 2022

They did more damage to my vehicle then when I brought it in to get worked on. And now there is proof, worst service manager to ever have to deal with. If you need any work done go elsewhere! I’ve tried to g More

by rcieszynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Kinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Weck
Oct 14, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback, we are sorry to hear that this happened. A Manager will be reaching out to you to discuss this further.

October 11, 2022

great experience at WEBB CHEVY the manager in finance was a great help he went above and beyond to get me rolling great service great people. please stop in and get that family feeling they will take care of More

by danieldasilva82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : darrell not employed there anymore but i give ten stars, Derek Cavoto
Oct 13, 2022 -

Webb Chevy Plainfield responded

Thank you for you kind words and 5 Stars, we are happy to hear that our Staff was helpful and easy to work with! Please let us know if you have any automotive needs in the future.

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