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Webb Chevy Plainfield - Service Center

Plainfield, IL

4.3
227 Reviews

227 Reviews of Webb Chevy Plainfield - Service Center

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October 20, 2022

I think Webb is a great Chevy dealer hands down they have always service me very well More

by phil.cap58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ceci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Oct 23, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well! Please keep in touch for all your future automotive needs.

October 18, 2022

Car was fixed in a timely manner. Was given updates on what was going on. More

by msrileyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

October 12, 2022

They did more damage to my vehicle then when I brought it in to get worked on. And now there is proof, worst service manager to ever have to deal with. If you need any work done go elsewhere! I’ve tried to g More

by rcieszynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Kinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Weck
Oct 14, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback, we are sorry to hear that this happened. A Manager will be reaching out to you to discuss this further.

October 11, 2022

great experience at WEBB CHEVY the manager in finance was a great help he went above and beyond to get me rolling great service great people. please stop in and get that family feeling they will take care of More

by danieldasilva82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : darrell not employed there anymore but i give ten stars, Derek Cavoto
Oct 13, 2022 -

Webb Chevy Plainfield responded

Thank you for you kind words and 5 Stars, we are happy to hear that our Staff was helpful and easy to work with! Please let us know if you have any automotive needs in the future.

October 08, 2022

Good customer service, especially Marcus L. Butler Jr my service consultant tried his best to provide me the best customer service. More

by mfte.teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus L. Butler Jr.
Oct 10, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, please let us know if you need any assistance in the future!

October 07, 2022

Worst service department I have ever had to deal with! Brought my truck in for warranty transmission work, was left without a vehicle for 1.5 months. Finally got a loaner and 4 days later my truck was “do More

by rcieszynski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Devin Kinney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Weck
Oct 07, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback, we are sorry to hear this happened. A Manager will be reaching out to you to discuss this further.

Oct 09, 2022 -

rcieszynski responded

So truck update… they damaged the gasket that goes between header and catalytic converter.… so that hole was just a distraction.… also transmission still xxxxed.… also cut brackets to remove exhaust to pull the transmission and never re-welded them…

October 03, 2022

I have always bought my cars from this location since 1975 and I hope to continue this tradition until the day I die once a Chevy man always a Chevy man More

by bosi32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Masri
Oct 10, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback, we appreciate your continued loyalty! Please let us know if you have any questions in the future.

Oct 10, 2022 -

bosi32 responded

Chevy like a rock!!!

October 02, 2022

Service got me in very quick! Had a weird situation where a recall (different dealer, different owner) may have been performed or may not have… Tony my service Advisor was on top More

by BillHolum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Webb Chevy Plainfield responded

Thank you for all your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

October 02, 2022

The service technicians called me to ask what I did to the vehicle to determine the problem. Then the dealership charged me $500 to replace a $25 part. More

by Darwin1973
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Watgen
Oct 10, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time out of your busy day to share your feedback, we are sorry to hear that this happened. A Manager may be reaching out to discuss this further.

October 01, 2022

Good service and great people to work with and kept lnformed at all times about progress More

by CHUCKPELLEGRINO38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we are excited to hear that your experience at Webb was pleasant, please let us know if you have any questions in the future!

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