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Webb Chevy Plainfield - Service Center

Plainfield, IL

4.4
243 Reviews

243 Reviews of Webb Chevy Plainfield - Service Center

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December 17, 2022

Oil change appointment took over 2. 5 hours. Found tire sensors that were bad. Changed two. Half hour before close did not have the tools to do the third. Had to come back the next day. More

by Laurebruns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this happened and will have a Manager reach out to discuss this further.

December 11, 2022

Great, friendly service. The people involved with the service of my truck was outstanding. Great job all around. More

by daryltappler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 07, 2022

The service here is great. Get an early morning appointment and you will be done in no time. More

by lursasis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

November 26, 2022

the service department was prompt and courteous, I appreciate the shuttle service that was offered. More

by william.allen8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Butler
Nov 29, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

November 23, 2022

I had to call to see when my truck would be done. I was told it's be done at 1. I was called at 3:30 saying it was finally done. That was to late for me to pick up and my truck had to sit until Sun More

by firemanstone163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Webb Chevy Plainfield responded

Thank you for talking the time to share your feedback with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

November 18, 2022

I had an oil change and inspections done. The battery needed replacing. Everything else was fine. It took about 2-1/2 hours for the total job. I thought that was a bit lengthy. Otherwise, my More

by SHARER1650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Kinney
Nov 22, 2022 -

Webb Chevy Plainfield responded

Thank you for all your kind words and 4 Stars, we truly appreciate it and hope to see you again soon!

November 17, 2022

Staff very friendly. In and out quickly work completed as scheduled at a reasonable price. More

by pchtna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Butler, Stephanie Stefanski
Nov 20, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate your feedback and hope to see you again soon!

November 03, 2022

Great place to buy a car. Service people a friendly and helpful but nit pushy like other places. I will refer everyone I know that needs a car here. More

by israelpraise1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcus Butler
Nov 07, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we are happy to hear that your time at Webb was pleasurable, please let us know if you need anything in the future!

November 03, 2022

Brought truck in for oil change and recall notice. Advised of bad sensor for coolant level and was told recall took care of issue. Drove vehicle for less than a day and coolant sensor issue went off a More

by scottrbeckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, may have been Marcus
Nov 07, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened and will have a Manager reach out to discuss this further.

November 03, 2022

Ever since I purchased my first car from Webb, it's always been a family home for me. The services I get for my Chevy Trax is top-tier with reasonable prices. I know my car is in good hands when the We More

by Matthew Nicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Watgen, Justin Weck, Marcus Butler, Stephanie Stefanski
Nov 07, 2022 -

Webb Chevy Plainfield responded

Thank you for all your kind words, we truly appreciate it and we are happy to hear that you are part of our Webb family! Please let is know if you need any assistance in the future.

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