Webb Chevy Plainfield - Service Center

Had a very good service and representative no problem explain what I needed was satisfied. explain what I needed was satisfied. More

Check my oil level and found it was a 1/2 qt. Low and didn’t top off but charged me $89.00 to tell me there was no leak I’m done with Webb Chevrolet Plainfield Rte 30/Lincoln hwy. poor service Low and didn’t top off but charged me $89.00 to tell me there was no leak I’m done with Webb Chevrolet Plainfield Rte 30/Lincoln hwy. poor service More

They went the extra mile in getting the work done All where super great to work with would and would recommend Webb Chevy to anyone where super great to work with would and would recommend Webb Chevy to anyone More

Advisors don’t really listen to customers requests and performs task unnecessarily to issues explained to them and then charges the customer. I went with a trouble code of P0496 and low which caused for a performs task unnecessarily to issues explained to them and then charges the customer. I went with a trouble code of P0496 and low which caused for a purge valve replacement nothing more but the dealer decided to do a smoke test and found it wasn’t a leak, but charged me $89.00 which should have been covered by the warranty under the dealer emissions warranty. Also I told them my oil was low from my last oil change which they did so I asked them to check my oil it was low only a half quart but advisor put down customer said check for oil consumption which I never said. I said check my oil levels because I had done about a month in a half maybe they didn’t put enough oil in the engine . More

Service operation always excellent, timely, and helpful. They explain what you need to maintain your vehicle. They explain what you need to maintain your vehicle. More

Great customer service, friendly guys, knowledgeable. Listened to me. Exceeded my expectations. Will definitely come again Listened to me. Exceeded my expectations. Will definitely come again More

after 3rd time in service in few weeks,Service manager did his best and went above and beyond to find all problems Car is working great Thank you did his best and went above and beyond to find all problems Car is working great Thank you More

Staff were all friendly, knowledgeable and courteous. Repairs were completed in a timely fashion, I would recommend Webb Chevrolet. Repairs were completed in a timely fashion, I would recommend Webb Chevrolet. More

Service rep was not too friendly and he did not explain service or ask if I had questions about services. I was there for at least 1 hour and 30 min for an oil change. No updates were given on my vehicle d service or ask if I had questions about services. I was there for at least 1 hour and 30 min for an oil change. No updates were given on my vehicle during the process. The oil change was pricey, and my car was not washed. More

It's close to home. If service is good I will have car serviced here. If service is good I will have car serviced here. More