Webb Chevy Plainfield - Service Center

Second time we've made a purchase with Jim at Webb Chevy! He was again very attentive to all needs for the vehicle, including the service department successfully installing a hitch. Jim smoothly and knowle He was again very attentive to all needs for the vehicle, including the service department successfully installing a hitch. Jim smoothly and knowledgeably took us through all the steps at our pace. More

Had issue with vehicle consuming too much oil so took for repair. About 2 years ago GM was fixing cars with this issue for free and when I inquired to get mine repaired at that time they would not do so sinc repair. About 2 years ago GM was fixing cars with this issue for free and when I inquired to get mine repaired at that time they would not do so since it was not consuming too much oil then. The car was purchased with low mileage so now two years later when I now have the problem they refuse to fix it. $5500 repair. So tried to be proactive and would not replace bad parts and now they refuse to fix it for a problem they are well aware of they are experiencing with the equinox. Will never buys GM vehicle again. More

People in the service department are great very helpful and trying to get it done as soon as possible I wish this dealer had loaners cars for the time my car is being fixed and trying to get it done as soon as possible I wish this dealer had loaners cars for the time my car is being fixed More

My oil change experience was great. They made scheduling so easy to accommodate my work schedule! They made scheduling so easy to accommodate my work schedule! More

Great service good communication Trans took a long time to come in but had a loaner car for the whole time so it worked out to come in but had a loaner car for the whole time so it worked out More

My oil change experience was great. I was able to get in the same day and was out at a good time. I have a busy schedule and meant a lot. I was able to get in the same day and was out at a good time. I have a busy schedule and meant a lot. More

Experience was good. I didn’t think about a shuttle until I was thinking about how to get to dealer to pick up my truck. Had to bother a friend for a ride. I didn’t think about a shuttle until I was thinking about how to get to dealer to pick up my truck. Had to bother a friend for a ride. More

took care of me,great work. ..no waiting in and out.. .will come back when ready..for next appt. all went well..... ..no waiting in and out.. .will come back when ready..for next appt. all went well..... More

Provided good service and explained pricing. Service was done quickly. Tire rotation and battery service. Service was done quickly. Tire rotation and battery service. More

I had a 10am appointment. This is the first time I was disappointed with your service department. I waited 2 1/2 hour just to have my tire approved for free replacement.. I t This is the first time I was disappointed with your service department. I waited 2 1/2 hour just to have my tire approved for free replacement.. I than called my sister to pick me up because they had to go and get the tire and they didn't know how long it would take. I received a call that my car was ready at 6PM. More