Webb Chevy Plainfield - Service Center

after 3rd time in service in few weeks,Service manager did his best and went above and beyond to find all problems Car is working great Thank you did his best and went above and beyond to find all problems Car is working great Thank you More

Staff were all friendly, knowledgeable and courteous. Repairs were completed in a timely fashion, I would recommend Webb Chevrolet. Repairs were completed in a timely fashion, I would recommend Webb Chevrolet. More

Service rep was not too friendly and he did not explain service or ask if I had questions about services. I was there for at least 1 hour and 30 min for an oil change. No updates were given on my vehicle d service or ask if I had questions about services. I was there for at least 1 hour and 30 min for an oil change. No updates were given on my vehicle during the process. The oil change was pricey, and my car was not washed. More

It's close to home. If service is good I will have car serviced here. If service is good I will have car serviced here. More

Quick, efficient service. Great people to deal with. Service reps had a record of my car and new what needed to be done. Great people to deal with. Service reps had a record of my car and new what needed to be done. More

Dropped my car off for my scheduled early morning appointment to get the sensor fixed that kept going off and 6 days later I got my car back! They blamed it on waiting for a special part that my car appointment to get the sensor fixed that kept going off and 6 days later I got my car back! They blamed it on waiting for a special part that my car needed to fix something that I had nothing to do with, it was a sensor that went cray cray! Chevy disappointed me and so did this dealership with how long it took to get my car back AND the worse part is that I had to pay for it! $179.99 for a diagnostic check along with the part. Luckily I had an extended warranty and had to pay just my $100 deductible but still! 6 days to repair, uncalled for. I was inconvenienced. Now I'm thinking of trading my car in for a Honda Pilot because of this car & dealership. I shouldn't have to pay for a faulty sensor. More

Underpromised and overdelivered to my delight. Got the part I needed (in stock) and installed before closing. All done within less than four hours after making my appointment same day. Got the part I needed (in stock) and installed before closing. All done within less than four hours after making my appointment same day. More

Could be a little faster having to write a minimum 15 words sucks makes me not want to take survey words sucks makes me not want to take survey More

My brand new truck with 55 miles on it broke down, took it back to the dealership where they seemed to not care at all like this was no big deal. 2 weeks later it was fixed. Ordered floor Mats and asked to it back to the dealership where they seemed to not care at all like this was no big deal. 2 weeks later it was fixed. Ordered floor Mats and asked to be installed while my new truck was in. Floor Mats were never installed even though paperwork said it was. How would I know that my engine was actually fixed too if they said my floor Mats were installed but they weren't? After waiting for an hour someone installed them, but did a horrible job. Almost looks like they used a saw and closed their eyes how bad the Mats were cut in the rear. More

Nicolas J. answered all of my questions. Great job! I will not hesitate to drop by this parts department again. answered all of my questions. Great job! I will not hesitate to drop by this parts department again. More