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Webb Chevy Plainfield

Plainfield, IL

4.7
665 Reviews
Purchasing a vehicle is not only an exhilarating process, but it's a very important decision. Not only are you choosing the vehicle you'll be driving constantly, but you are choosing a vehicle that you plan to stick with for an extended period of time. It has to be the right color, the right style, the right size - overall the right fit for you. At Webb Chevy, we not only want you to trust your car to get you from point A to point B, but we want you to trust the brand and the dealership your car comes from. After all, buying a car isn't just about the right car. Buying a car includes the experience, too.
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16140 S Lincoln Hwy

Plainfield, IL

60586

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Showing 665 reviews

December 17, 2022

Oil change appointment took over 2. 5 hours. Found tire sensors that were bad. Changed two. Half hour before close did not have the tools to do the third. Had to come back the next day. More

by Laurebruns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this happened and will have a Manager reach out to discuss this further.

December 16, 2022

By far the best experience in buying a vehicle. This team was amazing from start to finish. Top notch team. More

by msalvetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Montano, Derek Cavoto, Angel Del Toro
Dec 20, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 11, 2022

I purchased a GMC Yukon paid cash basicly was a fraud sale.. was promised a safe truck that had been gone over throughly by the dealers shop!! I told the sleezy sales person I was going to tow a camper w More

by Cice0261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Head
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Webb Chevy Plainfield responded

Thank you for taking the time to share your feedback, we are sorry to hear that you were not completely satisfied. A Manager will reach out to discuss this further.

Dec 13, 2022 -

Cice0261 responded

The sales person already talked to me a couple weeks ago was told it was bought as is.... even though i was promised the truck was in perfect order and the shop went over it thoroughly... since when is having NO Shocks on a vehicle considered safe especially when i told the sales person im need a truck to tow a camper.... all smiles till you leave the lot and they just laugh at you and call you a sucker!!

Dec 13, 2022 -

Cice0261 responded

They also made a big joke about the finance person being named Richard Head.... the sales person used the short name for Richard and laughed.... im sure they had a real good laugh after i left with an incredibly unsafe truck!!!

December 11, 2022

Great, friendly service. The people involved with the service of my truck was outstanding. Great job all around. More

by daryltappler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 08, 2022

Experience was great. Jim & everyone else treated us really well. Highly recommend them to everyone. More

by Golfer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Ceci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cavoto
Dec 11, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 07, 2022

The service here is great. Get an early morning appointment and you will be done in no time. More

by lursasis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

December 01, 2022

Friendly atmosphere and friendly people! Would definitely recommend this place to others! Sergio was my salesman and did everything he could to help me get a car in my budget. I walked out w More

by stefaniedelaney23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cavoto
Dec 02, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

November 30, 2022

It was a great experience no pressure I have been to other dealerships and it was a nightmare. Everyone was very polite at Webb chevy. I will always buy cars from Webb after the great service I received More

by Stlouisramz49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cavoto, Angel Del Toro
Dec 01, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well. Keep us in mind for all your future automotive needs!

Dec 01, 2022 -

Stlouisramz49 responded

Oh you have my business for life and anyone looking for a vehicle i will tell them to go to Webb Chevy best dealership i had the pleasure working with.

Dec 01, 2022 -

Stlouisramz49 responded

Oh you have me for life and anyone looking for a vehicle i will tell them to go to Webb best dealership i had the pleasure working with Angel was so patient with me, it really was an awesome experience.

November 29, 2022

Love the experience it was fast hard to say if I was misled or not but I probably might fault too More

by awll256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Farias, Adam Rey, Derek Cavoto
Dec 01, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well. Keep us in mind for all your future automotive needs!

November 26, 2022

Mike was the best part of the dealership. He was knowledgeable, patient, and lovely. We felt that Mike wanted us to purchase the best vehicle to fit our needs. Every employee that we interac More

by MrsSheehan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cummings, Derek Cavoto
Nov 29, 2022 -

Webb Chevy Plainfield responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

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