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Wayne Subaru - Service Center

Pompton Plains, NJ

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119 Reviews

119 Reviews of Wayne Subaru - Service Center

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January 20, 2020

My scheduled appointment was on time, the crew was very friendly, professional and had my car ready for me when I arrived to pick it up. My loaner car was clean and gassed up when I drove it to work. More

by jenzech3
Recommend Dealer
Yes
Employees Worked With
Roy Smith
Jan 21, 2020 -

Wayne Subaru responded

Jenzech3, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2020

I brought my Forester in for 30,000 mile service.. All the employees were extremely courteous and efficient. I received a ride to my home by Steve who was very friendly and personable. More

by ricks1947
Recommend Dealer
Yes
Employees Worked With
Roy Smith
Jan 21, 2020 -

Wayne Subaru responded

Ricks1947, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 13, 2020

Service was very good they keep me informed of everything that they were doing ,they said it was gonna be 1/30 minutes and it was less thank you More

by mikefin48
Recommend Dealer
Yes
Employees Worked With
Frank Thierwechter, David Fried, Joan Vaccaro, Joe Wisneski, Robert Lesko III
Jan 15, 2020 -

Wayne Subaru responded

Mike, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Wayne Subaru!

January 05, 2020

My 60,000 miles service was great. The 60,000 service was great. The loaner car was nice with all the new features. I may consider purchasing one soon. Shayna was very knowledgeable an More

by LBERDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayna Wiggins
Jan 08, 2020 -

Wayne Subaru responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2020

Wayne Service Center Regardless of service issues, at all times the Wayne Service personnel have been professional, friendly, patient, and effective! They're consistently More

by erthmthr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Rob, and the new service center Manager, Jerry, i think his name is! He's GREAT! , Roy Smith
January 03, 2020

I love Wayne Subaru This is the only place I go for sales and service for the last 20 years I love the people who work there and they are always helpful More

by tjb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Gigantes, Joe Wisneski, Roy Smith, Robert Lesko III
January 02, 2020

Excellent service The service I have received at Wayne Subaru has been consistently excellent (over several years). I've recommended Wayne Subaru to friends and rela More

by LOUISHSU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Bob, Dan Trudeau, Roy Smith
Jan 03, 2020 -

Wayne Subaru responded

Louishsu, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 02, 2020

Tire Pressure I had a tire pressure problem that came on suddenly apparently brought on by a drop in temperature. I called the Svc Ctr and they had me come in righ More

by RETIREMENTGIRL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Smith
Jan 03, 2020 -

Wayne Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Wayne Subaru!

January 02, 2020

Happy customer This was the first time I had regular service for my Outback. They did a 24K mile checkup and addressed two other concerns about features. The dealer More

by meliafrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall the name of the gentleman and he is not listed above.
December 26, 2019

Service My experience at Wayne Subaru is always 100% they are always on target if something is wrong with my car they will fix it with no problem there expert More

by mrs.gallo5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the service personal, David Fried, Joe Wisneski
Dec 29, 2019 -

Wayne Subaru responded

It really means a lot to us that you took the time to write such a positive review for us, so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We hope you continue to choose us for all your automotive needs! Take care!

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