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Wayne Subaru - Service Center

Pompton Plains, NJ

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119 Reviews

119 Reviews of Wayne Subaru - Service Center

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February 11, 2020

Service delivered as committed I arrived a few minutes early but checking my car in started immediately. The shuttle driver was available in a few minutes, The service was complet More

by dennis.blahut
Recommend Dealer
Yes
Employees Worked With
Shayna
Mar 05, 2020 -

Wayne Subaru responded

Dennis, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 06, 2020

Excellent Customer Service I went to Subaru for low tire pressure, then found out I had a screw in the front tire. The personnel very friendly, extremely helpful, fixed my tire More

by sophiajerseygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept. Steve and Mike great service, Roy Smith
February 06, 2020

Manager Jerry It is difficult to keep up with the rising costs of car repairs but the Manager Jerry goes the extra mile to make sure you know your pairs are legit a More

by CDPLISKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager Jerry
February 04, 2020

Exceeded Expectations Wayne, in the service department was very helpful not only on the telephone but in person. Worked with Jerry the manager as well and between the 2 of More

by SBASS502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne (do not have his last name on me)
February 03, 2020

Happy Experience I brought my Outback to the dealer for a recall of the passenger air bag. They were very professional and did a nice job replacing the air bag, as wel More

by JEFF.BROWN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Smith, Dan Trudeau
February 03, 2020

service review They are always professional, friendly and helpful. Keep you updated in any extra expense there might be.. This has been my experience since I first More

by MOMSAVAGE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trudeau
February 02, 2020

Used wayne subaru out of convenience in location but they we over booked and my wait time was extremely high and they don’t give car washes nor was a free multi point inspection completed. I probably will go More

by TRAYTRAYLLL
Recommend Dealer
No
Employees Worked With
Roy Smith
February 01, 2020

Great job I needed to address some recalls. Service was timely and efficient. Appreciated the heads up and arrangements for a rental while my car was in service More

by Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Smith
January 31, 2020

From the phones to the service - you rock! The finest dealership I have ever visited. I will never go anywhere else. From the drop-off (after closing time), when the gentleman closing up stop More

by mboonshaft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Greenwald
January 31, 2020

I was supposed to be called back, no one did. I showed up on Sat and was left waiting while my car was done for awhile. More

by viperez1
Recommend Dealer
No
Employees Worked With
Roy Smith
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