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Wayne Subaru - Service Center

Pompton Plains, NJ

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119 Reviews

119 Reviews of Wayne Subaru - Service Center

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May 11, 2021

Joe Wisneski's pleasant and knowledgeable assistance, in assuring that I get the right part at the right price the first time around, is one of the things that makes dealing with Wayne Subaru a real pleasu More

by mfhusa2
Recommend Dealer
Yes
Employees Worked With
Joe Wisneski
May 12, 2021 -

Wayne Subaru responded

We are so happy to hear that Joe and our team at Wayne Subaru could take great care of you! Thank you!

May 19, 2020

Simple,easy,no hagle transaction. Everyone was friendly and respected social distance rules. This is my fourth lease from Wayne Subaru. I have no complaints More

by elmhill1
Recommend Dealer
Yes
Employees Worked With
Frank Thierwechter, John Greenwald, Ed Frosztega
May 25, 2020 -

Wayne Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 03, 2020

Excellent service with courteous staff. I only wish there were more opportunities for Loaner cars. However, the staff was quick in getting me in and out within a reasonable amount of time. Thank you More

by yotatacoma21
Recommend Dealer
Yes
Employees Worked With
David Fried, Roy Smith, Gary Blackman
Mar 05, 2020 -

Wayne Subaru responded

Hi there, we really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope you have a great day!

March 03, 2020

ABSOLUTLEY HORRIBLE Totally inept group of people report to work at Wayne Subaru Service department. I absolutely would never recommend this dealership or service depar More

by PEACH1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shayna and Darlene
March 02, 2020

great service From the initial phone call to a greeting upon entering the service center they were polite, helpful and truly seemed that they wanted to give great s More

by LEW3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Smith
Mar 05, 2020 -

Wayne Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

February 23, 2020

Excellent device and sales department Love my Subaru and Excellent device and sales department Love my Subaru and all people at dealer I would recommend your dealership to all I know thanks again for your More

by chuck_sabino
Recommend Dealer
Yes
Employees Worked With
David Fried, Joe Wisneski, Dan Trudeau, John Picorale
Mar 05, 2020 -

Wayne Subaru responded

Chuck, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2020

I got the the service department before it actually opened. Roy saw me standing there, opened the door and processed my information. He was very accommodating, pleasant and professional. Highly recomme More

by bengio
Recommend Dealer
Yes
Employees Worked With
Roy Smith
Mar 05, 2020 -

Wayne Subaru responded

Bengio, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2020

Great service. However over $400.00 for a key and a transmitter key is a little steep. My last subaru cost me $1.50 for a key. More

by rsalbecker
Recommend Dealer
Yes
Employees Worked With
Roy Smith
Mar 05, 2020 -

Wayne Subaru responded

Hi, we really appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2020

quick, efficient and polite! Most service centers take too long, indifferent and not polite. This service center did not I would suggest is moving the make me wait with my appoint More

by patlukacsko
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2020 -

Wayne Subaru responded

Hi, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Wayne Subaru!

February 12, 2020

good service work Went in for scheduled maintenance and oil change. Pricing for some services were less than stated in website when I made the appointment. Work perfo More

by SurfCityLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Smith
Mar 05, 2020 -

Wayne Subaru responded

Dennis, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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