119 Reviews of Wayne Subaru - Service Center
The representatives were super super friendly . They even went out to my car to retrieve my insurance card for the loaner. When my car wasn’t going to be finished on time the representative called me and t went out to my car to retrieve my insurance card for the loaner. When my car wasn’t going to be finished on time the representative called me and told approximately when the next day it would be finished. I have nothing but nice things to say about my experience at Wayne Subaru. More
Great service! Very thorough quoting especially on tires. Great explanation of what should be done at the time of service. They will answer your questions or look into issues you may be having if explained p Great explanation of what should be done at the time of service. They will answer your questions or look into issues you may be having if explained properly. Definitely worth the 40 minutes of travel it takes me to get there! More
I came to this Subaru dealership in Wayne because I was very unhappy with the way I was treated at the dealership where I purchased my car. I have been treated very kindly at this dealership on Hamburg Tur very unhappy with the way I was treated at the dealership where I purchased my car. I have been treated very kindly at this dealership on Hamburg Turnpike in Wayne Nj More
Thus is a service only facility. I would expect it to be cleaner and more comfortable. The bathroom is through a dark, dirty storage hallway and let’s just say, has seen better days. No paper towels. How ab cleaner and more comfortable. The bathroom is through a dark, dirty storage hallway and let’s just say, has seen better days. No paper towels. How about a nice clean, modern bathroom not used by the entire facility? More
I have had nothing but great experiences, both with sales and with the service group, at Wayne Subaru. Everyone I’ve worked with has been friendly, professional, and customer focused. and with the service group, at Wayne Subaru. Everyone I’ve worked with has been friendly, professional, and customer focused. More
Waiting area needs lots of work. Worn out chairs etc. not a pleasant atmosphere at all. not a pleasant atmosphere at all. More
Kayla took her time to explain all new car features. She was courteous and thorough. My apology for not mentioning this yesterday in the review form I had to complete. As I was late for another appointment was courteous and thorough. My apology for not mentioning this yesterday in the review form I had to complete. As I was late for another appointment and did not get the chance to mention her. More
Wayne Subaru is an absolute pleasure to work with!! Every employee involved in the process was kind, courteous and expedient! Not only did we find the exact Subaru that we were searching for, our sales assoc employee involved in the process was kind, courteous and expedient! Not only did we find the exact Subaru that we were searching for, our sales associate Mr. John Greenwald greeted us with a friendly no pressure approach! He was extremely patient and let us make all of the decisions! John's experience and knowledge was a great asset and helped us through the entire sales procedure in record time! Special thanks to Finance guy, Mr. David Fried as well!! After we took delivery of the vehicle, John was able to introduce me to the Wayne Subaru Service department for completion of a few details. Service Manager Jerry is an amazing individual! He personally took an interest in providing us with the absolute best customer service possible! Our vehicle was completed and delivered way ahead of the expected time and a loaner vehicle was provided, so that we didn't have to be without a vehicle while the service was being completed. Our vehicle was returned to us quickly and in perfect condition and is now our trusted daily driver! We would highly recommend Wayne Subaru and they will surely be our first stop for the next vehicle that we purchase! Not only did Wayne Subaru deliver a great vehicle at a great price, it was delivered to us well above and beyond our expectations!! Our sincere Thanks to everyone at Wayne Subaru! We really enjoyed the experience! More