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119 Reviews of Wayne Subaru - Service Center
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August 17, 2023
I HAD A LEAK IN MY 2014 TRIBECA WHICH HAD SHOWN UP AFTER A TORRENTIAL RAIN. IT WAS LEAKING INSIDE THE CAR FROM THE DRIVERS SIDE AIR BAG SYMBOL. I TOOK THE CAR TO WAYNE SUBARU TO HAVE THEM EXAMINE THE CAR A TORRENTIAL RAIN. IT WAS LEAKING INSIDE THE CAR FROM THE DRIVERS SIDE AIR BAG SYMBOL. I TOOK THE CAR TO WAYNE SUBARU TO HAVE THEM EXAMINE THE CAR TO DETERMINE WHAT WAS CAUSING THE LEAK. WITHIN ONE DAY, I WAS ADVISED IT WAS LEAKING FROM THE WINDSHIELD AND THE WATER FOUND IT'S WAY TO THE AREA WHERE I DISCOVERED THE LEAK. THE WINDSHIELD BEEDED TO BE REPLACED. I DROPPED THE CAR OFF AT 8:24 AM AND AT 3:24 PM RECEIVED A CALL FROM BRIAN IN THE SERVICE AREA AT WAYNE SUBARU ADVISING ME THAT THE WINDSHIELD HAD BEEN REPLACED AND THE CAR WAS READY FOR PICK-UP. THANK YOU TO JERRY THE SERVICE MANAGER AS WELL AS ALL THE SERVICE PERSONNEL WHO MADE MY EXPERIENCE A PLEASANT ONE. FIVE STARS TO ALL... GREAT CUSTOMER SERVICE !!! More
by BONNIEBRITE
August 15, 2022
Excellent service! Fast and reasonably priced. Shout out to Jerry to service manager, very professional! Would definitely recommend to all my friends Michelle Fast and reasonably priced. Shout out to Jerry to service manager, very professional! Would definitely recommend to all my friends Michelle More
by michlola
Employees Worked With
Jerry Ciriaco
Verified CustomerMay 18, 2022
Their service department is awesome, they work hard to get the job done right.As far as new car sales I tried to buy a new car and I was extremely upset finding them charging 1900 over sticker and 500 ove get the job done right.As far as new car sales I tried to buy a new car and I was extremely upset finding them charging 1900 over sticker and 500 over internet delivery fees and with no promise of delivery dates for the vehicle delivery dates just pitiful. More
by Bgroenendaal
April 28, 2022
Most impressed with service dept. We were there over an hour and we listened to service reps review the service with each customer-what was done or what needed to be done. Each time We were there over an hour and we listened to service reps review the service with each customer-what was done or what needed to be done. Each time it was done with respect for the customer. More
by Kinggkck
Employees Worked With
Dan Trudeau
April 21, 2022
Took care of my problem with the paint blemish on my hood. Was provided a free loaner while my car was in the shop. Very smooth and easy process. hood. Was provided a free loaner while my car was in the shop. Very smooth and easy process. More
by Jenniferquinn62
Employees Worked With
Gary Blackman
April 19, 2022
My wife had driven over something out of state and caused damage to the car. Subaru roadside assistance came and helped her. Next she went directly to Wayne Subaru and they repaired or replaced everything d damage to the car. Subaru roadside assistance came and helped her. Next she went directly to Wayne Subaru and they repaired or replaced everything damaged while she waited. They explained what they did and were very courteous. Also, the cost of repair I thought was reasonable. I would recommend anyone to use this dealership. More
by gearyjohnj
Employees Worked With
Dan Trudeau
April 16, 2022
Great service with complete explanation about the service they just completed, bought my Outback here , my second, Thinking about a new one. Will start shopping when the 25s come out. I will shop here to mak they just completed, bought my Outback here , my second, Thinking about a new one. Will start shopping when the 25s come out. I will shop here to make it 3 in a row from Wayne Subaru. More
by Jsepede01
Employees Worked With
Dan Trudeau
