Back

Wayne Mazda - Service Center

Wayne, NJ

2.6
220 Reviews

220 Reviews of Wayne Mazda - Service Center

Sort by
December 22, 2020

What a great experience from start to finish and the service department was a pleasure to deal with I will definitely go back to this dealership for service and to purchase a new vehicle More

by Hope4 russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Dec 23, 2020 -

Wayne Mazda responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our service team. We look forward to seeing you again in the future. Until then, drive safely!

December 16, 2020

Anthony in the service department is always great. This is my 3rd Mazda 6 I have leased from Wayne Mazda and it will not be my last...great service, great dealership, great staff. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Wayne Mazda responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Anthony. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

December 16, 2020

The service experience was great. It just takes so long to get an appt. The service person who took care of me was friendly and very helpful. She Also showed me were I could work while I wait. More

by mychie2896
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
It was a service appointment
Dec 16, 2020 -

Wayne Mazda responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and your patience. We look forward to seeing you again. Until then, drive safely!

December 07, 2020

Great job at being customer focused. Service team was phenomenal and kept me informed of my service progress. I didn’t have time for car wash, so they gave me a card for future wash. More

by Hyattnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Wayne Mazda responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 06, 2020

This is my ninth year of dealing with Wayne Mazda what I have to say is when you come to pick up your car The people behind the desk should at least acknowledge that you’re standing in front of them More

by Vally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cosine, Mohammed Navid
Dec 07, 2020 -

Wayne Mazda responded

Thank you so much for your loyalty. We thank you for your repeat business and apologize for this past experience not being a great one. We sincerely take every review seriously as it helps us to better our customer service for the future. Thanks again for the feedback!

December 01, 2020

Two hours for an oil change, tire rotation, and car wash was a little long. Tire rotation: you should check the pressures in tire when done. Had to bring the car back to the service tech to correct, after I More

by amskpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Navid
Dec 02, 2020 -

Wayne Mazda responded

Thank you for your review. We do apologize that your wait was longer than normal and the tire pressures were off. We will relay this information to management. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 26, 2020

hello! very clean service center, especially helpful and nice. different coffees and teas while you wait. michelle was great help and very informative with my car. More

by alma3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Nov 28, 2020 -

Wayne Mazda responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Michelle. We appreciate your business and hope to see you again in the future. Until then, drive safely!

November 18, 2020

Fast, courteous, Professional, No Pressure Experience! and a very enjoyable experience! - perfect all around! followed all COVID regulations. highly recommend Wayne Mazda to my friends and colleagues. More

by als07070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Wayne Mazda responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

November 14, 2020

It is always an exceptional service experience at Wayne Mazda. The facility was clean, followed all COVID regulations and staff was friendly and professional. I highly recommend Wayne Mazda to my friends More

by dr.cal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick DiPiano
Nov 15, 2020 -

Wayne Mazda responded

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experiences with our team. We appreciate your loyalty and wish you many safe miles!

November 13, 2020

Honesty, great work , knowledgeable, friendly environment, more space in the waiting room very safe in social distancing. Cleanliness, satisfied with the service. After service free car wash. More

by gls7788
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
N. DiPiano, Justin Aug
Nov 14, 2020 -

Wayne Mazda responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

...
9
...