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Wayne Mazda - Service Center

Wayne, NJ

2.6
220 Reviews

220 Reviews of Wayne Mazda - Service Center

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July 07, 2021

Will was terrific in handling my problem of a tire and wheel replacement! He kept me appraised of what was going on and also scheduled updates to the software and did the oil change while waiting for the More

by Spendarella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Werzen
Jul 08, 2021 -

Wayne Mazda responded

It is our pleasure to hear about your positive experience with Will and the rest of our service team. Thank you for the great review. We appreciate your business and the time you take to come see us. We look forward to seeing you again, but until then, drive safely!

July 01, 2021

Top-notch all the way. The staff here are ultra-professionals. I would not go anywhere else. More

by Montebellomom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Martin; Nick DiPiano; Anthony Cunha
Jul 01, 2021 -

Wayne Mazda responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

June 30, 2021

Great service on what’s needed and always enjoy the friendly conversations. More

by tracey.kearse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 01, 2021 -

Wayne Mazda responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

June 21, 2021

Great service, I called on a Wednesday afternoon and got me in for Thursday morning. I got my oil changed and tire rotated. I was there just over an hour, which was great ! More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t see any service names.
Jun 22, 2021 -

Wayne Mazda responded

Thank you, Victor, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 17, 2021

The work was completed ahead of the expected time and I got hands on assistance with setting up my new My Mazda app and demonstrating the remote features. Got lots of tips and info that saved me from scour More

by barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember names
Jun 17, 2021 -

Wayne Mazda responded

Thank you, Barb, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 17, 2021

Michelle in service department helped us explain all my questions in detail; only suggestion, the wait times are longer, please work on that for improvement. More

by sbala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 17, 2021 -

Wayne Mazda responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Michelle and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 10, 2021

Our Mazda wasn't running right and needed some work done. Dan in the service dept took the vehicle in, gave us a loaner and got our Mazda running like new again. More

by John M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan in service
Jun 10, 2021 -

Wayne Mazda responded

Thank you, John, for the great review. It is our pleasure to hear about your positive experience with Dan and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 09, 2021

Excellent customer service. Offer me ride to go and wait at home while working on the car. I will recommend the dealer to my friends. More

by Daniel O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 10, 2021 -

Wayne Mazda responded

Thank you, Daniel, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 08, 2021

Excellent customer service. Everyone went above and beyond to make sure my unique problem was handled timely and efficiently. I will continue to bring my car to Wayne Mazda for service. More

by Joebott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will in the service department be
Jun 08, 2021 -

Wayne Mazda responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

June 07, 2021

Michelle was extremely helpful, courteous, and patient. Her professionalism during the entire process was exemplary. She went out of her way to make sure that everything was taken care of. More

by H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 07, 2021 -

Wayne Mazda responded

It is our pleasure to hear about your positive experience with Michelle. Thank you for the great review and for being a part of the Wayne Mazda family. We look forward to seeing you again in the future!

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