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Wayne Mazda - Service Center

Wayne, NJ

2.6
220 Reviews

220 Reviews of Wayne Mazda - Service Center

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July 26, 2019

Very good service always looking out for the customer. Outside of a slightly longer wait time the service was excellent. Anthony went out of his way to keep the cost to a minimum and stepped up to correct More

by Gregborg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cunha
Jul 27, 2019 -

Wayne Mazda responded

Thank you so much for your patience and for taking the time to write us a great review. We are pleased to hear about your positive experience with Anthony. We appreciate your business and wish you the best!

July 26, 2019

Great dealer for service, not so much for sales. All of their greeters, advisers, mechanics (who have called me to discuss repair details) and payment personnel are very knowledgeable and helpful. Ha More

by technicaldriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cunha, Nicholas, Jackie Ibarra
Jul 27, 2019 -

Wayne Mazda responded

It is our pleasure to hear about your positive experience with our service team. Thank you for taking the time to write us a great review. As we strive for 100% satisfaction we will take your feedback about sales team and use it to better serve our customers in the future. Thanks again!

July 25, 2019

Pretty Good Clean, courteous, was pretty quick Replaced a recall item which I didn’t know about and saved me an extra trip Thank you Mazda Team More

by Mrs H
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle, Nick
Jul 27, 2019 -

Wayne Mazda responded

Thank you for the great review. We appreciate your business and wish you the best!

July 22, 2019

Took my car in for service Very straightforward experience; they let me know what the tech recommended and how much it would be. The lady I talked to was very friendly. More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember her name; she worked at the service desk and had short black hair
Jul 22, 2019 -

Wayne Mazda responded

It is our pleasure to hear about your positive experience with our service team. Thank you for taking the time to write us a great review. We appreciate your business and wish you the best!

July 21, 2019

Excellent service. Absolutely the best dealership I have ever been to. The team at Wayne Mazda is thorough. professional and accommodating. Michele Martin is my service More

by Montebellomom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Dipiano
Jul 21, 2019 -

Wayne Mazda responded

Thank you for taking the time to write us a great review. We appreciate your business and are pleased to hear about your positive experience with Michele, James and the rest of our team. Thank you for your willingness to recommend us to others. We hope to see you again in the future!

July 19, 2019

Tire Puncture I have the highest praise for this dealership. I worked with Michelle Martin (Service Advisor). She was so AWESOME to work with. Extremely Kind and Fr More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jul 20, 2019 -

Wayne Mazda responded

It is our pleasure to hear about your positive experience with Michelle. Thank you for taking the time to write us a great review. We appreciate your business and wish you many safe miles!

July 18, 2019

Friendly and informative Dave from service was MOST helpful explaining what the problem as and how to solve it ( electrical - and a new battery) ...and happy that Manny is bac More

by respinosa112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave from Service
July 18, 2019

Above and beyond The service team at Wayne Mazda continue to set a high standard for customer service. Each time I come for service I am treated with great care and f More

by Lycowarrior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Alvarez
Jul 19, 2019 -

Wayne Mazda responded

Thank you for taking the time to write us a great review. We are happy to hear about your positive experience with our service team. Thank you also for your willingness to recommend us to others. Please drive safely and enjoy many happy miles!

July 14, 2019

Extremely Helpful and Courteous Desk agent was beyind helpful and extremely flexible for additional services that I asked about once I arrived. She was able to order the new rim and More

by Dre116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service center employees
Jul 15, 2019 -

Wayne Mazda responded

It is our pleasure to hear about your positive experience with our service team. Thank you for taking the time to write us a great review. We appreciate your business and look forward to seeing you again in the future!

July 14, 2019

Always please! The quality of service is good, appointment time and prices are fair, and the service desk representatives are always polite and knowledgeable. Thank More

by Russo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cossina
Jul 15, 2019 -

Wayne Mazda responded

Thank you, Cristine and Antonio, for the great review. We appreciate your business and wish you many safe miles!

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