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220 Reviews of Wayne Mazda - Service Center
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February 13, 2020
I have had significant problems with the car Your people are great, but the car has had significant problems. I believe it is the intent to make this right. We'll see. If they do, I will be th Your people are great, but the car has had significant problems. I believe it is the intent to make this right. We'll see. If they do, I will be the first to admit it. The main controller of the car was bad, They call it the BCM. For an 8 month old car, you do not expect this. Who would? Lousy gas mileage (really lousy) and having to have it jumped multiple times, they all admit can traced back to the BCM. I finally had to have it towed back to the dealership after having jumped it, it would only max out at 20 mph. Now the car has been repaired, under warrantee. But how would you feel? I guess I spent over $1,000 in gas that I did not need to if it had been right in the first place, not to mention the aggravation. The people, I have zero problem with. Overall experience: WAY below expectations. More
by Pete H.
Employees Worked With
Anthony C.
February 09, 2020
The service center is amazing. I was taken right away and they inform you on the progress of the service. I also love they always wash your car before returning it to you. they inform you on the progress of the service. I also love they always wash your car before returning it to you. More
by Tvet1
Employees Worked With
Don’t remember
January 29, 2020
Routine Maintenance Great location to relax while car is being serviced. Always updated on status of the task at hand . Always thankful for the complimentary car wash at Great location to relax while car is being serviced. Always updated on status of the task at hand . Always thankful for the complimentary car wash at the end . More
by Lycowarrior
Employees Worked With
Charles Gill
January 24, 2020
Anthony was exceptional. This was my first visit for service at Wayne. Staff very efficient and courteous. Will definitely return for future service. ‘Thank you. service at Wayne. Staff very efficient and courteous. Will definitely return for future service. ‘Thank you. More
by Klewisbrown
Employees Worked With
Anthony service advisor
January 22, 2020
"The Best Service Ever" First Thing First, When You Arrive To Wayne Mazda Dealership At The Service Department ............Ask For Michelle At The Counter Desk............She First Thing First, When You Arrive To Wayne Mazda Dealership At The Service Department ............Ask For Michelle At The Counter Desk............She Will Make Your Life So Much Easier. "Trust Me" She Will Take Good Care Of You, I Promise You......She Will Go Over Everything Step By Step Regarding Your Vehicle, She Is Very Professional And Extremely Honest. She Absolutely Gets A (12+) Rating From Me. Thanks A Million! Gabriel Derrico More
by GOBBY D'NICE
January 18, 2020
David was in constant contact with me. My car needed extensive work but David helped with making the right decisions while keeping mindful of my budget. extensive work but David helped with making the right decisions while keeping mindful of my budget. More
by Evshari1
Employees Worked With
David Cosine
January 11, 2020
e Cellent! Courteous staff, kept me informed on the timetable for my service and answered all my questions. Enjoyed the complimentary coffee and bagels. While Courteous staff, kept me informed on the timetable for my service and answered all my questions. Enjoyed the complimentary coffee and bagels. While I waited. More
by Fmarkey
Employees Worked With
Customer service reps in service were very good.
January 09, 2020
Air barecall Everything was top-notch! The hospitality area had lots of bagels and donuts. Also had hot beverages, All associates were very friendly and profession Everything was top-notch! The hospitality area had lots of bagels and donuts. Also had hot beverages, All associates were very friendly and professional. Beautiful showroom! More
by tombbob52
Employees Worked With
Anthony
January 08, 2020
Excellent service. Excellent service and knowledgeable technician. Free refreshment and extra car wash is good. The waiting area is nice and comfortable and prompt deli Excellent service and knowledgeable technician. Free refreshment and extra car wash is good. The waiting area is nice and comfortable and prompt delivery of service. More
by gil.estropia
Employees Worked With
David Cosine
January 08, 2020
Regular scheduled appointment Service was completed in a very timely manner. I am very pleased with the overall experience. In addition, I received a courtesy car wash! Dave Cos Service was completed in a very timely manner. I am very pleased with the overall experience. In addition, I received a courtesy car wash! Dave Cosine handled the initial contact on the morning of service and he was there to go over my paperwork when I picked my car up later that day. He was very thorough, professional and courteous throughout:-) More
by Marina7
Employees Worked With
Dave Cosine
