Wayne Mazda

Wayne Mazda is the best car dealership I have dealt with in a long time. Rob was helpful and treated me like a person, gave me a great deal on my car and answered all my questions. I would definately refer in a long time. Rob was helpful and treated me like a person, gave me a great deal on my car and answered all my questions. I would definately refer people to Wayne Mazda and I will definately go back for another car. More

After a frustrating morning of car shopping, and a terrible experience at Rt. 46 Nissan, my father and I ended up in Wayne Mazda after hitting several dead ends. Never owning a Mazda before, Rob Rago terrible experience at Rt. 46 Nissan, my father and I ended up in Wayne Mazda after hitting several dead ends. Never owning a Mazda before, Rob Rago helped us find the PERFECT car for me that would fit both my lifestyle and financial needs. Rob was friendly, knowledgeable and very assisting when it came to picking the best model for me. Rob got us a fantastic deal on a brand new CX-7 and Mike was able to assist us in getting an extended warranty that keeps us at ease. My father and I were so pleased with Rob and the staff at Wayne Mazda, that we plan on going back soon to update him to a new Mazda as well. I am beyond pleased with my experience at Wayne Mazda, and I am very excited about my brand new graduation gift. Thank you Wayne Mazda, especially Rob! Our family will continue to use your dealership from now on and recommend you to all of our family and friends! =) More

Customer Service was great, dealership was very busy but John and Rob were very nice. Rob had all the paperwork written up so there wasnt much that needed to be asked of me. John took care of installing my John and Rob were very nice. Rob had all the paperwork written up so there wasnt much that needed to be asked of me. John took care of installing my blue tooth quickly which was great. They helped explain the deal i was getting and Rob made me aware of the buyout option. Everyone on the floor greeted me and came to my assistance quickly. More

The staff at the Wayne Mazda was very friendly and professional when I first walked in to look at cars. One of the sales rep, Robert Rago did a great job getting me the deal I was looking for and also professional when I first walked in to look at cars. One of the sales rep, Robert Rago did a great job getting me the deal I was looking for and also explaining everything about the car I was interested. I know that whenever I have a problem I can count on the staff of Wayne Mazda to assist me. I definately recommend it. More

I went to Wayne Mazda because of an advertised internet price. They had the car and at the advertised price which was far better than the other dealers. They were able to get me great financing. Robert R price. They had the car and at the advertised price which was far better than the other dealers. They were able to get me great financing. Robert Rago was extremely helpful both during the sale and after. Overall, a very smooth and pleasant transaction. More

Rob was a pleasure to deal with and made our first leasing experience a great one. He provided us with a lot of useful information and was able to answer all our questions quickly and with great knowl leasing experience a great one. He provided us with a lot of useful information and was able to answer all our questions quickly and with great knowledge. He offered options that were within our budget and suggested a car and options that suited our needs. We are very happy with our lease and love the new car. We will definitely recommend Rob and Wayne Mazda as well as come back for our next car! More

Do not waste your time. I traveled to Wayne Mazda 3 times!! It is convenient for me regarding location, but the sales personnel are very rude and ignorant! The first time I was here, I waited 20 minu times!! It is convenient for me regarding location, but the sales personnel are very rude and ignorant! The first time I was here, I waited 20 minutes prior to some one helping me. I had to ask for some one to assist me. When they finally took the time to talk to me, they were not interested in what I wanted. They only wanted to sell a new, higher priced model of the mazda 3 than I wanted. The second time I went, I was looking for a car they had listed on the internet. When I went to the dealership, it was not there. Instead they showed me 3 other cars in the Mazda 3. I was looking for a 2009 i touring model, flexible on the color. I was shown 3 other years/models. They said they would call me the next day since they were getting a shipment in. I did not hear from them for three or four days. I finally called to see what they had in stock. They mentioned they had what I wanted and I should stop in. I stop in, and they try and sell me a 2010!!! Needless to say, I ended up going to Ramsey Mazda, they found exactly what I wanted in less than a week and I had a new 2009 Mazda 3 with in a week!! Thanks Wayne Mazda for wasting my time!!! More

Very pushy pleasant when they think the have you wrapped up. I called and told the salemen I looked at another car at another dealership I wanted to see what they could do for me. He got some what indignan up. I called and told the salemen I looked at another car at another dealership I wanted to see what they could do for me. He got some what indignant and said, I can not sell you a car that is a 2008 for a 2007 price. I told him I did not say that and that I was just trying to negotiate on a price. He then got very pushy which was a big turn off. In fact he stated are you going to buy this car today. I told him I was not sure and that it was just a deposit to hold the car. He then said I still have the other car you looked at, I told him that, that car was in an accident and hit a pole , you also told me that car was sold. Just could not trust him at this point. Ramsey Mazda was nicer and better to negotiate with and the prices were better. I called the salemen and left a message that it was a matter of economics and that I saved over $ 3,000.00 and that I would like mine deposit back, I never heard back.I have since called five times and not even the courtsey of a reply. I had to call Visa and tell them that I put a deposit on a card and dispute the charge. What a horrible way to do business they are fast enough to take your money but do not want to give it back. I would not go to Wayne Madza again even if it is closer to me. More

We did not have a pleasant experience with this dealership this past week. Don't even get me started. First of all, the customer service was horrible and very unprofessional. They have so little dealership this past week. Don't even get me started. First of all, the customer service was horrible and very unprofessional. They have so little respect for customers. They think you're an idiot who is just going to role over and take as gospel whatever comes out of their mouth. From changing salespeople in mid-stream to giving you one price over the phone, or in person and then when it comes time to finalize the purchase, the prices change, go up obviously. They advertise to match competitors prices, yet find ways to avoid doing so. Because of their rudeness; telling one of us to stop whining while we were there to pick up the car, to not matching a competitors price after promising to do so on several occasions, we can only warn people to stay away from this dealership, or if you must deal with them, get it all in writing. Needless to say we cancelled our order. Oh, we're still waiting for our deposit to be refunded. We'll see how long it takes them. More

My experiience with Jr,, was excellent. He found the exact make and model I wanted in a swift time. They "Wayne Mazda" accomadated my needs while i wanted, and were curtious with their presentations e exact make and model I wanted in a swift time. They "Wayne Mazda" accomadated my needs while i wanted, and were curtious with their presentations especialyy the financial department. I would look forward to purchasing another vehicle from them. More