Wayne Mazda

Excellent selection on vehicles, Price was right and dealer was willing to negotiate. Salesman very courteous and knowledgeable about the vehicle. Dealership was recommended to me by multiple people. Wo dealer was willing to negotiate. Salesman very courteous and knowledgeable about the vehicle. Dealership was recommended to me by multiple people. Would consider buying another vehicles from this dealer. More

Chris in financial gets a score of 5 across the board. He was friendly, informative and helpful. I thought the same of Steve at first as he was very friendly and helpful. However, I felt it was a bit muc He was friendly, informative and helpful. I thought the same of Steve at first as he was very friendly and helpful. However, I felt it was a bit much that it took over 7 hrs to complete this sale. I think a major part of the delay was that Steve had other customers he was dealing with at the same time. Each time we tried to reach an agreement on the sale, Steve would need to check with his manager, and I would wait at least a half hour at times, and he was dealing with other customers. The most disappointing moment was after spending so much time at the dealership, reaching an agreement and finally getting ready to drive away in my new car, Steve did not orient me to any aspect of the vehicle. When I asked him what a certain button was for, he said, "It's self explanatory". I have purchased other vehicles at other dealerships and have always received some instruction on the vehicle. In particular, it was dark when I left and raining. On the way home the windows were fogging terribly with the AC on. It would have been helpful to have some instruction before departing, it's actually expected and part of good customer service. I definitely sensed that Steve was in a hurry to get back to his other customers. More

Julian was great. Stress free, not pushy at all like some other car salesman. I was having a bad day and he did everything possible to make it better with a painless and enjoyable experience. Julian gets thi other car salesman. I was having a bad day and he did everything possible to make it better with a painless and enjoyable experience. Julian gets things done :) More

I live in Queens and I came to Wayne Mazda to look at a specific car I was interested in. I had called ahead and did not have to wait long to be taken care of by Julian. Although i was there for almost 6 h specific car I was interested in. I had called ahead and did not have to wait long to be taken care of by Julian. Although i was there for almost 6 hours going through the process of financing and purchasing the car, the staff was attentive and friendly. Julian made sure I felt comfortable purchasing my first car and was helpful.Even in the weeks after purchasing the car I came across some maintenance issues which were always covered by the service department. They were always helpful and had no problems doing the right thing for the customer. More

Cosimo was accommodating and courteous. He was able to help me find exactly what I wanted, close to the price I wanted to pay for it. It was a very good experience. help me find exactly what I wanted, close to the price I wanted to pay for it. It was a very good experience. More

Mark Harding was very nice to me and my wife we brought from Wayne Mazda two cars and he help us to have a great deal. Great person to deal with i will recommend him just like my brother in law did with m from Wayne Mazda two cars and he help us to have a great deal. Great person to deal with i will recommend him just like my brother in law did with me. More

My daughter and I visited this dealership and worked with Jason, who was extremely helpful and friendly. He was thorough in detailing the different cars features, overall very informative without being "high Jason, who was extremely helpful and friendly. He was thorough in detailing the different cars features, overall very informative without being "high pressure". Although we did not purchase a car at that visit, I would not hesitate to make this dealership a first and last stop when we look for our next vehicle. We will also seek out Jason. It was a pleasure dealing with him. More

Julian is very professional but most importantly he is genuine. He worked hard to get me the car and price I wanted and that made me feel a lot better about my purchase, before, during and after the tran genuine. He worked hard to get me the car and price I wanted and that made me feel a lot better about my purchase, before, during and after the transaction. One example is that we had a little bit of a hard time getting the blue tooth technology to sync with my phone. I told Julian not to worry about it but he wanted to make sure it was working. He fixed the issue but didn't get a chance to test. 30min after I left the dealership Julian called me, and I picked up the phone for the first time using my car to hear Julian say "you are connected". That was a nice touch, it shows he was thinking about me even after I left. This is a story I will tell about Julian when I recommend him and Wayne Mazda to my friends. More

Julian was great to work with and very helpful. He made the deal very easy. Everyone at the dealership was easy to work with and made our car buying experience easy. the deal very easy. Everyone at the dealership was easy to work with and made our car buying experience easy. More

I was very happy with my experience at Wayne Mazda. My salesman Ron greeted me warmly and was very polite and helpful. I got the exact model and color I wanted at a good price. Then Chris in Finance thor salesman Ron greeted me warmly and was very polite and helpful. I got the exact model and color I wanted at a good price. Then Chris in Finance thoroughly explained our warranty options so as to get the best value for our money. I have already shared my feelings with a few friends, one of whom was so impressed, she is now considering a trip to Wayne Mazda herself. More