Wayne Mazda | Page 385

Robust Disappointment, They mislead, they misinform the Robust Disappointment, They mislead, they misinform the deceive, they harass and they call this “miscommunication (sic !)”. Rudeness, incompetence an Robust Disappointment, They mislead, they misinform the deceive, they harass and they call this “miscommunication (sic !)”. Rudeness, incompetence and total absence of professionalism. The client is in reality nothing but a number to them. They do not hold to their promise/motto (which they make sure to attach to every e-mail) to beat a competitor’s price by $300, and then they do not keep their own initial quote online. Different dealers/mangers within the same dealership, different pricing (!?). Not to mention that i was first exchanging e-mails with somebody who turned out not to be working even there. All this is quite extravagant (for the lack of better word). Their General Manager Robert Kawczac just sent e-mail to allure you but never responded to any of the addresses concerns. I wonder if he exists. His name was mentioned several times but I never saw him. Even when they said they would introduce me to him, they brought somebody else. He is a ghost or just an e-mail address. I even do not want to discuss the negotiation process, the hours of waiting and the price they hit you with. Horrible, awful, experience. Stay away; go to any other Mazda dealership even if you have to drive a lot. More

This is the third time that I have leased a car with Wayne Mazda and also the third time that I have worked with Mark Harding. Mark is friendly and helpful. He has made each leasing experience a pleasur Wayne Mazda and also the third time that I have worked with Mark Harding. Mark is friendly and helpful. He has made each leasing experience a pleasure, which aside from liking the cars, is the main reason that I continue to go back. Wayne Mazda honors customer loyalty and I appreciate that greatly. Thank you for all of your help Mark!! More

Mark the salesman was very friendly and knowledgeable. I went to another Mazda dealership before going to this one and they were very rude and did not seem to want me as one of their customers. I was very g went to another Mazda dealership before going to this one and they were very rude and did not seem to want me as one of their customers. I was very glad to see that Wayne Mazda was nothing like this one and I was happy to purchase my vehicle from them. I would definitely recommend this dealership to other people I know. More

I was very happy to find many choices in the Mazda 3. My dad was very hard to deal with, but they remained polite and calm. Mark Harding was extremely nice and knew the cars well. He showed us and explain dad was very hard to deal with, but they remained polite and calm. Mark Harding was extremely nice and knew the cars well. He showed us and explained everything about the car, as well as staying late after hours and keeping his politeness. More

Mark was very helpful in finding the right car for me and my fiancee. Their selection is HUGE, and the staff were very patient, even staying an hour past closing to help complete our sale and orientation. my fiancee. Their selection is HUGE, and the staff were very patient, even staying an hour past closing to help complete our sale and orientation. I would recommend Mark and Wayne Mazda very highly! More

I just got my third lease with Wayne Mazda. They have great customer service and they really try to work with you on your needs and likes. Mo razavi was great and kept me laughing. great customer service and they really try to work with you on your needs and likes. Mo razavi was great and kept me laughing. More

Jason Spanarelli was fantastic to work with. He is very knowledgeable and answered all of our questions. We made several appointments to see him. We brought our kids a couple times and he was great with knowledgeable and answered all of our questions. We made several appointments to see him. We brought our kids a couple times and he was great with them as well. I would highly recommend him as a no pressure dealer. More

Beware. I put down a personal check of $5000 3 weeks ago and the dealer took the car back "becuase my income could not be verified" and as of yet they have not given me back my $5000. I should have used a c and the dealer took the car back "becuase my income could not be verified" and as of yet they have not given me back my $5000. I should have used a credit card. The point is they are shady and dishonest. Buyer beware! More

Best quote on a new Mazda5. Didn't transact because decide to go with different model. But these guys were very responsive and price quote was very good. If I ever end up wanting a Mazda, will defini decide to go with different model. But these guys were very responsive and price quote was very good. If I ever end up wanting a Mazda, will definitely give these guys a call. (Btw, also like the fact that they're not shy about sending their quotes in writing via email -- have to wonder why 90% of dealers are so adverse to doing so, makes you wonder). More

Typical promise that the financing would go through, they could work "miracles" even though I was totally upfront about my low credit scores. Still, they made me come in just to prove that I was right. I d could work "miracles" even though I was totally upfront about my low credit scores. Still, they made me come in just to prove that I was right. I did not even mind that so much except for the fact that after not being approved, I was treated like trash, told there were three other customers waiting and Rob forgot who my cosigner even was, and told me to try other dealers, he spent enough time with me. What classless liars. More