Wayne Mazda

The salesperson was very knowledgeable, and low pressure. They were able to get the exact model we wanted from another local dealer in two days. My wife asks millions of questions and the salesperson was i They were able to get the exact model we wanted from another local dealer in two days. My wife asks millions of questions and the salesperson was incredibly patient. We bought a loaded CX-9 and the car is very complex and yet the salesperson took all the time needed. Unlike every other new car dealer I've dealt with they did not try to sell us add-ons we didn't want. More

This was the worst dealership ever! I bought a precertified 2007 cx7 1 year later the turbo blew. They wanted nothing to do with it 3 weeks at thier service and I had to rent a car. Finally told precertified 2007 cx7 1 year later the turbo blew. They wanted nothing to do with it 3 weeks at thier service and I had to rent a car. Finally told me the turbo was gone not under warrenty even know I bought extra warrenty for the turbo. I picked up the car drove it to Honda 23 in less than 10 mins down the road and traded it in I lost a tun of money but I'm not driving that piece of **** anymore. IF YOU WANT PIECE OF MIND DON'T BUY AT MAZDA 23 THEY ARE SCUM!! Now I'm trying to get the money left of the warrenty back wish me luck. Patty More

We love Wayne Mazda! My wife and I live 4 miles from Ramsey Mazda, but we travel 23 miles to go to Wayne Mazda. The difference between the two dealerships is like night and day. We have been very impr Ramsey Mazda, but we travel 23 miles to go to Wayne Mazda. The difference between the two dealerships is like night and day. We have been very impressed by the quality of the people at Wayne Mazda, in particular, our salesperson, Mark Harding. Mark is a no-pressure salesperson. He is knowledgeable, responsive, and patient, and we enjoyed working with him. In fact, this is our 2nd time leasing a Mazda, and we went back to find Mark! The others at Wayne Mazda were also very pleasant, customer service oriented, and helpful. Overall, it was a great experience. More

This is my second used car purchase from this dealer from the same saleman. Go see Mark Harding in sales as he is a stand up guy (I know hard to believe for a saleman)but he does not drag the process of buyi the same saleman. Go see Mark Harding in sales as he is a stand up guy (I know hard to believe for a saleman)but he does not drag the process of buying a car on longer than it needs to be. They followed through on all promises made to me and are great at following up and communicating. Just make sure you look over everything on your vehicle before purchase and advise the saleman in advance if you are looking to have something replaced before purchase. Prices are reasonable without having your eyes gauged out for a profit. They have a great selection and I will certainly buy another vehicle from them. More

Definitely a volume dealer. I went here last and got a great price. Sales manager could have been nicer, but at the end of the day, the price was right. great price. Sales manager could have been nicer, but at the end of the day, the price was right. More

Excellent selection on vehicles, Price was right and dealer was willing to negotiate. Salesman very courteous and knowledgeable about the vehicle. Dealership was recommended to me by multiple people. Wo dealer was willing to negotiate. Salesman very courteous and knowledgeable about the vehicle. Dealership was recommended to me by multiple people. Would consider buying another vehicles from this dealer. More

Chris in financial gets a score of 5 across the board. He was friendly, informative and helpful. I thought the same of Steve at first as he was very friendly and helpful. However, I felt it was a bit muc He was friendly, informative and helpful. I thought the same of Steve at first as he was very friendly and helpful. However, I felt it was a bit much that it took over 7 hrs to complete this sale. I think a major part of the delay was that Steve had other customers he was dealing with at the same time. Each time we tried to reach an agreement on the sale, Steve would need to check with his manager, and I would wait at least a half hour at times, and he was dealing with other customers. The most disappointing moment was after spending so much time at the dealership, reaching an agreement and finally getting ready to drive away in my new car, Steve did not orient me to any aspect of the vehicle. When I asked him what a certain button was for, he said, "It's self explanatory". I have purchased other vehicles at other dealerships and have always received some instruction on the vehicle. In particular, it was dark when I left and raining. On the way home the windows were fogging terribly with the AC on. It would have been helpful to have some instruction before departing, it's actually expected and part of good customer service. I definitely sensed that Steve was in a hurry to get back to his other customers. More

Julian was great. Stress free, not pushy at all like some other car salesman. I was having a bad day and he did everything possible to make it better with a painless and enjoyable experience. Julian gets thi other car salesman. I was having a bad day and he did everything possible to make it better with a painless and enjoyable experience. Julian gets things done :) More

I live in Queens and I came to Wayne Mazda to look at a specific car I was interested in. I had called ahead and did not have to wait long to be taken care of by Julian. Although i was there for almost 6 h specific car I was interested in. I had called ahead and did not have to wait long to be taken care of by Julian. Although i was there for almost 6 hours going through the process of financing and purchasing the car, the staff was attentive and friendly. Julian made sure I felt comfortable purchasing my first car and was helpful.Even in the weeks after purchasing the car I came across some maintenance issues which were always covered by the service department. They were always helpful and had no problems doing the right thing for the customer. More

Cosimo was accommodating and courteous. He was able to help me find exactly what I wanted, close to the price I wanted to pay for it. It was a very good experience. help me find exactly what I wanted, close to the price I wanted to pay for it. It was a very good experience. More