Wayne Mazda

Have you ever been to a dealership and was welcomed with attitude, or a dealer that there hospitality was rude, or you didn't feel important? Well Chris wells from Wayne Mazda wasn't that. He was awesom attitude, or a dealer that there hospitality was rude, or you didn't feel important? Well Chris wells from Wayne Mazda wasn't that. He was awesome. He helped us get the vehicle we wanted and he answered all of our questions. He was honest and we didn't feel like we were being ripped off. Wayne Mazda had a lot of employees there that were cordial and kind. They were communicative and just pleasant to be around. Randy who's works on the internet sales was helpful in the beginning. Bernadette O'keef who works in finance was like our angel. She did her magic and we got the best Deal. So If you ever go to Wayne Mazda Please ask for Chris Wells. I will always remember my good experience there. More

I had various quotes from other dealers and i talked to diana about matching an offer..she couldnt do it but transfer me to a manager, greg, who after a 20 min negotiations agree to an offer close to it. W diana about matching an offer..she couldnt do it but transfer me to a manager, greg, who after a 20 min negotiations agree to an offer close to it. Wayne had the color of the cx5 that i wanted and it only had 2 miles on it. I did this all over the phone..put down 500 deposit and then talked to manny (sales rep) about all my info before i came in to pick up. I was so worried that it was just a con to get me in the door that i started reading reviews..even checked with my credit card company to make sure i can get my deposit back if it didnt work out. Went there the next day, all worried and what mot..wondering what possible fees they were going to try to add on. I was all set to argue that the price was out the door, even had email print outs. But amazingly enough, it was the smoothest most awesome car transaction. I met manny at the door, he was just wonderful. He gave me his email, personal cell number and replied back promptly. I signed the papers, dealt with the finance and tada got the keys. No pushy sales or cons. I am just so happy with them and my new car. Manny even offered to mail me my plates. I highly recommend dealing with manny and to compare prices online. There were fees on my contract but i didnt care. I had an set price in mind and that was my bottom number. Didnt care what numbers they manuevered to get there. Just awesome! More

Steve helped us decide on a Mazda 5 after going over our budget and we purchased the vehicle after looking at several other car makers for two months He took time going over the vehicle and its features. Ou budget and we purchased the vehicle after looking at several other car makers for two months He took time going over the vehicle and its features. Our original thought was a CX 5 but that was out of our budget and the Mazda 5 fit it best. we decided on a price and closed the deal with the help of Craig F I would come back when looking for a vehicle More

Very professional people/dealership. Sales manager is customer service oriented. Well done. If you are buying a Mazda, this is the place. Mazda of Lodi was the opposite, the absolute worst dealership I h customer service oriented. Well done. If you are buying a Mazda, this is the place. Mazda of Lodi was the opposite, the absolute worst dealership I have been to in all me experience searching for my newest car. More

Without a doubt the worst car buying experience I've ever had. We purchased a cx-5 back in June, they told us it should arrive within 2 weeks, 2 weeks come and go and we never heard anything from them. We st had. We purchased a cx-5 back in June, they told us it should arrive within 2 weeks, 2 weeks come and go and we never heard anything from them. We start calling them and they always seem to be busy or out and never return our calls. We escalate to Mazda USA customer service and then the sales manager has the nerve to yell at my wife for "dragging his sales mans name through the mud". After speaking with other dealerships and sales managers about this, they all said this should never have happened and they would have immediately fired whoever gave them the ok to sell a car they had no idea when would arrive. In the end we had no choice but to purchase a different cx-5 because they were unable to tell us when the one we wanted would arrive. We would have gone somewhere else but they had our "non-refundable deposit". When the plates came in the lady at the front desk asks us to check everything over to makesure its correct. turns out the apartment # was wrong, she said she couldnt fix it and that we had to go to the DMV.... Service wasn't much better, we had one tire that was slowly losing air pressure and setting off the tire pressure alarm, the guy in the service department was rude and tried to make it seem like we didn't know what we were talking about. Come to find out they over inflated the tires by 5 psi. We now take it to Ramsey Mazda for all service, customer service is 100% better, even had them remove the Wayne Mazda badges from the car and replace with Ramsey Mazda as it pisses me off every time I see that name. They have a large selection of mazdas but its not worth it, other dealers can pull from other local dealers in a short amount of time. Check the BBB rating More

We were very impressed with Paul Lepasana as he was courteous, informative and patient with us. He listened to everything we said and researched some pricing we found on line in order to give us a fai courteous, informative and patient with us. He listened to everything we said and researched some pricing we found on line in order to give us a fair price on a used SUV. We would highly recommend Paul. Thanks ! More

To buy the next vehicle, the first place where I would prefer to buy is Wayne Mazda, not only based on my previous great experience with Wayne Mazda, but also they always want to do the best with their cu prefer to buy is Wayne Mazda, not only based on my previous great experience with Wayne Mazda, but also they always want to do the best with their customers. During the communication with the salesman (Ron Wood), I was feel so comfortable to deal with him. He is so friendly and professional. The Wayne Mazda really pay attention to their customers, that is because they respect to the customers. I will strongly recommend Wayne Mazda to anyone if they plan to buy their next car. Mao-wen Weng, Harriman, NY 10926 10-23-2012 More

Chris Wells and Wayne Mazda delighted me with the smoothest and quickest experience I've had in a dealership to date. I explained to Chris exactly what I was trying to accomplish and the first offer smoothest and quickest experience I've had in a dealership to date. I explained to Chris exactly what I was trying to accomplish and the first offer he brought back was exactly that. The paperwork and new car were prepared promptly. Chris gave a thorough explanation of all the paperwork, manuals, and features in the new car. Congratulations to Chris and Wayne Mazda on a job well done. More

I came into Wayne Mazda without a clear plan in mind as to which car I was willing/able to purchase at the time. Mike took his time to show me multiple cars, price them out, and work with me to get the be to which car I was willing/able to purchase at the time. Mike took his time to show me multiple cars, price them out, and work with me to get the best deal possible for the vehicle I ended up purchasing. Mike is not the typical car salesman that you envision but rather a helpful guide through the car buying experience. I would recommend Mike and Wayne Mazda to any friends or family who are looking to purchase a car in the future. Thanks for a great experience Mike! More

Both Robert And Michael helped us to have an easy pleasant perchase! They gave us all the info we needed and were very hands on it was a pleaser dealing with them! pleasant perchase! They gave us all the info we needed and were very hands on it was a pleaser dealing with them! More