Wayne Mazda

Our Sales associate TJ Johnson was excellent. He hit just the right balance of pitching the product and giving us breathing room to decide. He was especially good with my teenage son. the right balance of pitching the product and giving us breathing room to decide. He was especially good with my teenage son. More

Thomas Johnson made me feel very comfortable in investing in my new car. My experience was a good one and I would reccomend Wayne Mazda to anybody looking for a new car. in my new car. My experience was a good one and I would reccomend Wayne Mazda to anybody looking for a new car. More

I had a horrible experience with Samantha Weis over the phone. It started via email with a quote that was very hard to understand because it was in a paragraph format. When I called to clarify the quote, phone. It started via email with a quote that was very hard to understand because it was in a paragraph format. When I called to clarify the quote, I found out it wasn’t even for the car that I was requesting because they sold that car. When I asked her to quote me on the correct car I was told they didn’t have any Mazda 3 sports but yet when I looked on line they showed them available. I tried to point this out so they could update their site and not mislead the customer but instead she snapped at me and in a very rude tone repeated that they did not have that car available. I then told her she didn’t need to be rude that I was just trying to point out that whoever is in charge of the website needs to update it. I then concluded by telling her I would not be doing business with them. It was very upsetting to have this experience because Wayne Mazda was on the top of our list and the first dealership we were going to visit. Instead we went to Crystal Mazda in Greenbrook, NJ. Crystal Mazda is the place to go if you’re in the market for a Mazda. HANDS DOWN they will give you the BEST car purchase experience. We worked with Bill Hamilton, he’s genuinely nice and will take care of you. More

Marlon did a great job he was very informative and went over all my options both lease and finance. Was not your typical car salesman. I would recommend him to my family and friends. over all my options both lease and finance. Was not your typical car salesman. I would recommend him to my family and friends. More

Raul was great. He understood exactly what I wanted and provide me with all the options that worked best for me. I feel I made a good purchase and my introduction into the Mazda brand has been a delightful provide me with all the options that worked best for me. I feel I made a good purchase and my introduction into the Mazda brand has been a delightful experience. Junior also assisted me and made the regular process of paperwork easy to understand and not tedious . More

I've always bought my Mazdas from this dealership because they have a very large selection and the employees are always friendly and professional. They make you feel at home when you are there. because they have a very large selection and the employees are always friendly and professional. They make you feel at home when you are there. More

Raul was great, very attentive, even after the purchase. He paid attention to my needs both during the purchase process and afterwards, as I learned about the ins and outs of the vehicle. Price negotiation He paid attention to my needs both during the purchase process and afterwards, as I learned about the ins and outs of the vehicle. Price negotiations were simple, too. The dealership was clean and very well attended to. Service folks for a brief follow-up visit were attentive and professional and compassionate to my schedule needs. Even Bernadetter from the credit department was helpful and suggestive, in a good way. More

The greeter was very pleasant and concerned about finding a salesman A.S.A.P! Raul was very helpful explaining the features of the car. a salesman A.S.A.P! Raul was very helpful explaining the features of the car. More

An unapologetic bait and switch shop. Called them ahead of time to confirm that my Truecar price certificate would be honored. Salesman Mike Ventura confirmed it to me after purportedly checking with his of time to confirm that my Truecar price certificate would be honored. Salesman Mike Ventura confirmed it to me after purportedly checking with his manager. When I arrived one hour later, they declined to honor the certificate, jacking up the price by $800 and adding a supposedly mandatory etching charge for all US bound Mazdas. The latter claim was subsequently refuted by several Mazda dealers contacted. Needless to say I walked out. I would rather pay more at another dealer than deal with these shysters. More

We bought our new CX-9 through Wayne Mazda's internet sales department. They gave us an excellent price from the start, without any haggling. When we went into the dealership, they turned us over to a sales department. They gave us an excellent price from the start, without any haggling. When we went into the dealership, they turned us over to a sales person, who just helped us complete the paperwork - no attempt to up-sell or change the price. Ash, our sales person, was very good with follow-up and keeping us informed of when our vehicle would be in. Overall, a very nice experience. I highly recommend this dealership for anyone who wants to buy a new Mazda without a lot of sales pressure or haggling. More