Wayne Mazda

James was excellent! He was extremely knowledgeable and able to answer any questions we had. The leasing process was quick and easy. He was extremely knowledgeable and able to answer any questions we had. The leasing process was quick and easy. More

Had a seamless and smooth experience working with Nicholas Bacchus In sales and Leo Geldes in finance Nicholas Bacchus In sales and Leo Geldes in finance More

I’ve been buying cars from Steve for the past 15 years, and he consistently goes above and beyond every single time. His professionalism, honesty, and dedication to his customers are the reasons I keep com and he consistently goes above and beyond every single time. His professionalism, honesty, and dedication to his customers are the reasons I keep coming back. Over the years, I’ve referred numerous friends and family members to him because I trust him completely. He always makes the car-buying experience easy and enjoyable. I love Mazda vehicles, and his outstanding customer service is a big part of why I remain a loyal customer. If you’re looking for someone who truly cares about his customers and stands behind his service, I highly recommend him. More

From the moment I walked in, the dealership was sleek, welcoming, and incredibly attentive. The entire process was completely stress free, and everyone made me feel comfortable, informed, and genuinely va welcoming, and incredibly attentive. The entire process was completely stress free, and everyone made me feel comfortable, informed, and genuinely valued as a customer. More

After 17+ years of working with Steve Zagoric at Wayne Mazda NJ - we have never experienced any dissatisfaction, instead we have been always came out happy with all the deals. Wayne Mazda truly have one o Mazda NJ - we have never experienced any dissatisfaction, instead we have been always came out happy with all the deals. Wayne Mazda truly have one of the best salesperson, his professionalism, charming and caring personality has made us trust him and to like very much Wayne Mazda. The renovation done to the dealership made us as customer feel like a celebrity when we walk in, the cleanliness of the grounds and of course the top notch service of the coffee barista as a complimentary for all customers has made us like and trust them for all these years/ thank you Wayne Mazda and our sincere appreciation for his dedication and services provided by Steve. —————————————————————— Update to my original feedback: as of 6/18/26 I wanted to provide an update to my original review because I believe it is important to share the complete experience. My previous comments regarding Wayne Mazda and Steve Zagoric remain sincere. After more than 17 years as a customer, my family and I have continued returning because of the professionalism, kindness, and dedication we have experienced throughout the years. Steve has always represented the type of customer service that created our loyalty and trust with Wayne Mazda. Unfortunately, after taking delivery of my new 2026 Mazda CX-30 Preferred AWD, my experience became challenging. Within only a few days and very low mileage, I experienced concerns that resulted in the vehicle requiring a repair. While I understand that unexpected mechanical issues can happen and appreciate that the repair was completed, the situation affected the confidence and excitement that comes with leasing a brand-new vehicle. My concern was never only about a part being replaced; it was about the overall customer experience, communication, and reassurance during a situation that was unexpected for a new vehicle. I want to recognize that after reaching out directly to the General Manager, he personally took the time to listen to my concerns and acknowledged that my experience was not reflective of the customer service standards he expects for his dealership. I appreciated his professionalism and willingness to hear my feedback. I also appreciate Mazda Customer Experience for documenting my concerns and assisting with the next steps to ensure everything is properly reviewed. My hope is that this feedback is received constructively. After many years as a loyal customer, I believe the true measure of a dealership is not only the purchase experience, but also how customers feel supported when unexpected situations occur. More

I called up for service, and they took me the same day and had my car finished that day also. Steven Almonacid in Service kept me informed every step of the way and followed up also. He is a credit to yo and had my car finished that day also. Steven Almonacid in Service kept me informed every step of the way and followed up also. He is a credit to your dealership! More