Wayne Mazda
Wayne, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great service. Great deal. Buying a new car has always been a horrible experience for me. That is until I leashed my first Mazda 3 years ago . The process was quick and painless Buying a new car has always been a horrible experience for me. That is until I leashed my first Mazda 3 years ago . The process was quick and painless. I told them my needs and they accommodated me as best they could. The same can be said now as I trade my car in for a 2016. Steve Z has been wonderful in every respect. I thank him for his patience And professionalism. Great job. Great deal. More
Steve Z was great! My 4th vehicle from Wayne Mazda and the 2nd time Steve Zagoric was my salesperson. Steve is the best and the whole process was fast and easy. I have My 4th vehicle from Wayne Mazda and the 2nd time Steve Zagoric was my salesperson. Steve is the best and the whole process was fast and easy. I have only had great experiences at Wayne Mazda and I highly recommend visiting Steve at Wayne Mazda for your next car! More
Awesome! Dealing with Lennie Clark at Wayne Mazda was a pleasure. My experience was smooth and hassle free. I would recommend Wayne Mazda to other consumers. Dealing with Lennie Clark at Wayne Mazda was a pleasure. My experience was smooth and hassle free. I would recommend Wayne Mazda to other consumers. More
Salesman: Steve Zagoric Steve Z is the best salesperson I've met! Extremely knowledgeable and friendly. It was very easy to purchase my first Mazda CX 5, and I'm very happy Steve Z is the best salesperson I've met! Extremely knowledgeable and friendly. It was very easy to purchase my first Mazda CX 5, and I'm very happy about it!! Thank you Steve Zagoric for the great service and thank you Mazda, for having such an outstanding person, like Steve Zagoric, to attend to the needs of your clients. More
Avoid this dealership. My car buying experience was sadly mediocre at Wayne Mazda however, the reason for my review comes from the post purchase experience I had after I fil My car buying experience was sadly mediocre at Wayne Mazda however, the reason for my review comes from the post purchase experience I had after I filling out a web based customer survey from the Wayne Mazda dealership. I answered the questions fairly and gave appropriate scores with honest comments. It was my hope that the next customer might have a better experience than I did. But, things did not end after I submitted my survey. I received an extraordinarily inappropriate response from my salesman, Joe Melillo. He sent an email berating me about my survey results. I am unable to include the email with my review however the contents were very clear that he was angry and that he would never help me in the future with any matter including the car I purchased. I was speechless upon receipt of that email and if possible had an even worse experience attempting to get the dealership to address it. I emailed and called Wayne Mazda. I emailed and called Mazda Corporate. After 10 attempts to get a response, I was not called by a manager but instead was contacted by a customer service rep. Their only attempt to make this situation right was an offer of a coffee, a car wash as well as a poorly written email labeling the situation a miscommunication. The email itself again is not allowed to be included. However, it was an extremely underwhelming and inadequate response to what had happened. I spent 7 hours at this dealership and I did not have the best experience possible. I then had an even worse after purchase experience. Perhaps I didn't spend enough money on a car or perhaps I didn't make a loud enough commotion over that email and how it was ignored. Or perhaps getting my money was all this dealership was concerned with and that unfortunately worded email is what I am left with. Was I supposed to to demand restitution or free accessories or flowers and a fruit basket? Was I supposed to march into the dealership and scream and yell and make a scene demanding satisfaction? I was nearly ready to give up and let this fade without a resolution, it has been over 6 weeks since this occurred. However, I still feel trampled on and staying quiet doesn't stop anyone else from having this same experience. Please stay away from this dealership or at a very minimum stay away from Joe Melillo. Do your pre shopping homework and spend your money elsewhere. Please note I have never received a formal apology nor one phone call or letter from anyone in management. More
Bob is the best! Bob was great! He helped make my first car lease smooth and easy. He was very personable and down to earth. I really enjoyed my experience here at way Bob was great! He helped make my first car lease smooth and easy. He was very personable and down to earth. I really enjoyed my experience here at wayne mazda thanks in part to Bob's help. More
Manny is fantastic! This was my second experience buying my Mazda from Manny at Wayne Mazda, and there is a reason I keep coming back - he is wonderful to work with. You This was my second experience buying my Mazda from Manny at Wayne Mazda, and there is a reason I keep coming back - he is wonderful to work with. You know you're getting an honest and fair answer from Manny, and he does more to work with you than any other salesman I've dealt with. Likewise, Janalys, a Sales Assistant at Wayne Mazda, was kind enough to work with me on scheduling an appointment and to ensure that Manny could be available when I came in - - she's fantastic, as well! Highly recommend this dealership and those two professionals, in particular. More
Great Experience I'm very happy with Wayne Mazda. The entire experience was great. Manny made the purchase of the car very smooth and easy. I needed a car fast and the I'm very happy with Wayne Mazda. The entire experience was great. Manny made the purchase of the car very smooth and easy. I needed a car fast and they made it happen. More
Manny is the best!! We have leased 6 cars from manny and we will not go anywhere else.... He is the best salesman we know ..... It has always been a pleasure dealing with We have leased 6 cars from manny and we will not go anywhere else.... He is the best salesman we know ..... It has always been a pleasure dealing with him and we will always continue dealing with manny and Wayne mazda!!!! More
Love my Mazda 6 Great experience, came in and Lennie Clark was able to help and have me in my new dream car. Great service and would definitely recommend Lennie and W Great experience, came in and Lennie Clark was able to help and have me in my new dream car. Great service and would definitely recommend Lennie and Wayne Mazda to everyone. More