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22 Reviews of Wayne Hyundai - Service Center
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September 21, 2012
I have a 2013 Genesis Coupe. I've been having some issues with the blue tooth linking up to my phone. I initially took my car to Paramus Hyundai for service because they were closer to where I live, huge mis with the blue tooth linking up to my phone. I initially took my car to Paramus Hyundai for service because they were closer to where I live, huge mistake. Stay way from Paramus if you need service. Got to Wayne and checked in, the service staff allowed me to demonstrate my problem rather than assuming it was a problem with my phone like Paramus did. The waiting area was pristine and well lit. There was an area with bagels, coffee, and pastries with a nice older gentleman maintaining the refreshments. They had 4 PCs available for customers to browse the web on while waiting. They had more than ample seating (Paramus had maybe a dozen chairs, Wayne had about 30). The bathrooms were clean and modern. They inspected my vehicle and determined that I needed a new radio and ordered it for me (Paramus insisted that there was nothing wrong). They even washed my car for me before returning it. Seriously if you need service, go to Wayne. Night and day difference between Wayne and Paramus. Also their sales staff is great, the sales person I dealt with in May was John Trusio, definitely recommend buying from him if you're in the market for a vehicle. More
by Leafweir
November 16, 2011
I wou;ld rate this service as bad at best. My windsheild washer fluid tank was cracked in an accident. During the snowstorm the salt accumulated on the window. I got home and took glass cleaner and washed t washer fluid tank was cracked in an accident. During the snowstorm the salt accumulated on the window. I got home and took glass cleaner and washed the window with a wipere and later towel. Terrible scratches formed which should not have happened. Also scratches on driver's door window from straight up and down opening. I was told that Hyundai USA would not approve because of "outside influences. When I called Hyundai they I was told the dealer makes the decision. Basically both are blaming the other. The body shop I used to repair the car said the glass is defective. I feel the same. Also when I purchased the car they tried to sneak in the $300. option for etching the Vin# on the glass windows. This is done at the factory. It was not untill I thratened to cancel that the backed off. Then they pleaded with me to give them all top rating on the survey. I thought this was strange. I am 79 years old and I never had a window sctatch!!! NEVER!!!! More
by Ted Breg
Employees Worked With
S Roman
