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Wayne Ford - Service Center

Wayne, NJ

4.6
994 Reviews

994 Reviews of Wayne Ford - Service Center

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December 10, 2021

Service was excellent and prompt. They took me right in and the wait was pleasant More

by CHRISCOSMILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Appreciate the professionalism of your team and that they check in with you during your wait. More

by PATKAVET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

They have the parts they need to complete the job very fast to get my car back More

by JPINEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

I had to go back three times before they resolved the issue but it got done. More

by JRMARTINEZ13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Friendly courteous service. Found them to be responsive and helpful to all questions and issues with my Ford explorer More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Had an urgent sutuation this morning pulled in and thendealt with it immediately and got me back on the road More

by PERELSONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
December 09, 2021

They are very helpful and know their products line . They go the extra mile to make sure I’m happy More

by RUSSODOMINICK58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

The service center is makes appointments easy to make, never a long wait, courteous, and dependable. More

by SGT13FOXTROT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2021

Service was excellent Mike is the best in the service dept. Was kept up to speed on everything going on. Would recommend Wayne Ford to everyone. I definitely knew I was in good hands. I can't thank them More

by VIW2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

The service department is right at the top of there game. The back side of any dealership is more important then the front More

by BUILDMDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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