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Wayne Ford - Service Center

Wayne, NJ

4.5
796 Reviews

796 Reviews of Wayne Ford - Service Center

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November 25, 2021

Service was excellent Mike is the best in the service dept. Was kept up to speed on everything going on. Would recommend Wayne Ford to everyone. I definitely knew I was in good hands. I can't thank them More

by VIW2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

The service department is right at the top of there game. The back side of any dealership is more important then the front More

by BUILDMDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

Took my 2020 Edge in for a few service and repair items. All were fixed right the first time, and finished on time. Great job !!! More

by HOPPERSTEVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Ramis, Sean
November 24, 2021

Excellent service! Very friendly and knowledgeable staff! They treat you like family! Would recommend Wayne Ford for service and purchasing a vehicle. More

by JMEINERT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Halliwell
November 24, 2021

I have been coming to Wayne Ford for a while now and they are always very helpful and know everything you might need. They always have smiles and will make sure you are good to go! More

by HOLLERM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

They're a very friendly group of people at the Service Desk. Love dealing with Michelle Redmon, Matt, Paul & I miss Ron. More

by LILLIANROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

I love the family atmosphere at Wayne Ford! I would recommend Wayne Ford to anyone looking for service. More

by GTNCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

Good experience but need work on making appointments more clear online otherwise was good experience More

by T.S.JUSZCZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

I’m 38 and I’ve had over 15 new vehicle purchase experiences. Wayne Ford has been by far the best experience, from my purchase to the service. I’m a customer for life. More

by JONATHAN.P.LEROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shant Abajian
November 24, 2021

They are always so helpful and accommodating!! It’s always a pleasure dealing with the staff. Everyone is so pleasant. More

by KMART6102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.