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Wayne Ford - Service Center

Wayne, NJ

4.5
796 Reviews

796 Reviews of Wayne Ford - Service Center

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January 26, 2022

I have bought 3 SUVs with this dealership. The service is outstanding. Appointments are convenient and the wait time is minimal. I am a Ford customer for life. My SUV has never let me down. More

by ORTLEYMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Wainwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry Ron Schubert retired.
January 25, 2022

The Wayne dealership was clean, neat and friendly. They listened to what I needed to check and they were clear on checking everything and letting me know what they noticed needs to be done. More

by Lgmatragas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

Worst experience ever. Dealer had car for 2 days to take care of a facfory defect and did not offer a loaner vehicle. They said ford does not reimburse them unless I bought truck there. Never ford again! More

by mike.predo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2022

Matt was great in getting my truck in for service and ha ing it back to me pretty quickly. More

by ICPLOTNICOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in Service dept
January 20, 2022

Kept the car longer than expected but didn’t call to let me know. Other than that good service More

by MichaelRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

Wayne Ford service is the best !Matthew Halliwell, Jim Terzioski, Frank the Technician are greay More

by kevinpsax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

Wayne Ford is my new home for car maintenance and service. I’ve been to other Fords, and none of them were as attentive and accommodating. In spite of the delay from the delivery of parts, they facil More

by Esteban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Wayne Ford completed the work in a timely manner, even though I asked for additional work which was not included in my scheduled request. The staff are friendly and knowledgable and their price was reason More

by geology202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

Service was very good. Had a minimal issue that management resolved and did the right thing! More

by GEEFREDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

Very accommodating willing to work with you even when I made a schedule error. Very clean showroom and helpful staff. Will use this dealer again More

by AKAVSQUARED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
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