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Wayne Ford - Service Center

Wayne, NJ

4.5
798 Reviews

798 Reviews of Wayne Ford - Service Center

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March 18, 2022

The staff was Very friendly and I didn’t have to wait long for my truck to be done. More

by CDEKKERS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miranda, Daniel Murphy
March 18, 2022

Very pleasant was in and quickly Would definitely recommend Very clean environment Staff was professional More

by Lisalou85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miranda, Daniel Murphy
March 18, 2022

Matt is exceptional. I have 100 % confidence in him and appreciate his phone calls and the time he spends explaining things. More

by pmlongo
Recommend Dealer
Yes
Employees Worked With
Matt
March 16, 2022

They were very upfront and honest about the current situation with time on checking my vehicle and repairing it due to Covid. However, Matt did call me and informed me of everything occurring. I real More

by Jesusdlc81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Michael Miranda, Daniel Murphy
March 15, 2022

I had an appointment at 10. They got back to me at 3pm only to tell me they need another 6 hours to find "exactly" where the problem is. When I asked about my car at 1:30 the la More

by SIBRAIMI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2022

Took time to look and find the what’s wrong, since when I got there it wasn’t making noise More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
March 15, 2022

They are very well respected dealership if you show up on time your car is done in a timely fashion. More

by awitherington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miranda, Daniel Murphy
March 14, 2022

The experience was efficient and overall very pleasant. I would highly recommend Wayne Ford for service needs! More

by RFLANNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

Always excellent! ! Wonderful people. Always keep you informed and answer all your questions ! Keep up the excellent service More

by PLTORTORELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miranda, Daniel Murphy
March 08, 2022

Service was good. I did wait all morning for an oil change and for someone to listen to a rattle I’ve been having for a few months now. The one tech came out and said More

by richrasp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know full names
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