Wayne Ford

This is best dealer experence I've ever had. I have a 2012 Ford Focus which developed a difficult diagnose front suspension squeak. The service manager Paul came out to my job to diagnose the problem a 2012 Ford Focus which developed a difficult diagnose front suspension squeak. The service manager Paul came out to my job to diagnose the problem personally on his own time! When I went to get the service done, they ran out of loaner cars, so Paul gave me his own dealer vehicle! This is the friendliest and most accommodating service experience I've ever had. They have won a very loyal customer in me for years to come. More

Recently we took our newly licensed son shopping for a used car. After visiting dozens of different dealerships, we happened upon Wayne Ford. As we browsed the large inventory of cars, we were approached used car. After visiting dozens of different dealerships, we happened upon Wayne Ford. As we browsed the large inventory of cars, we were approached by one of the sales people. She said her name was Dana Matteas, and that she could assist us with our search for the perfect car. Dana was extremely courteous, patient, and very well informed about each vehicle that we looked at. Dana showed true professionalism, from the start of our search, to the final purchase that we made of a vehicle. We were so impressed with the way in which we were treated by Dana and the people at Wayne Ford, that we felt it necessary to let others know about the customer care and satisfaction that we received there. More

I RECENTLY SHOPPED WAYNE FORD FOR A NEW SUV. HECTOR RAMOS WAS VERY HELPFUL AND PATIENT IN GIVING ME DIFFERENT OPTIONS TOO SUIT MY BUDGET. HECTOR RAMOS SHOULD BE RECOGNIZED FOR HIS CUSTOMER SERVICE SKIL RAMOS WAS VERY HELPFUL AND PATIENT IN GIVING ME DIFFERENT OPTIONS TOO SUIT MY BUDGET. HECTOR RAMOS SHOULD BE RECOGNIZED FOR HIS CUSTOMER SERVICE SKILLS HE MET ME AT THE DEALER ON HIS DAY OFF AND LEASED ME A NEW CAR I DON'T KNOW MANY PEOPLE THAT WOULD OF DONE THAT. I'M VERY HAPPY THAT I RAN INTO HIM THERES NOT MANY GOOD SALES PEOPLE OUT THERE. THANKS AGAIN FOR GIVING TOP NOTCH SERVICE!!!! LISA FIGUEROA More

I have had nothing but great experiences at Wayne Ford, especially with salesman Tommy Garcia.He has always been friendly and efficient. I have purchased or leased at least six autos through the years.Tomm especially with salesman Tommy Garcia.He has always been friendly and efficient. I have purchased or leased at least six autos through the years.Tommy has always been a gentleman to deal with and goes out of his way to make you feel comfortable. The reason I keep going back to Wayne Ford is because of Tommy Garcia. More

My experience with Wayne Ford has been supberb from inception when I first emailed my quote request and received an immediate response from Milca to picking up the new Edge at the dealership. Milca is inception when I first emailed my quote request and received an immediate response from Milca to picking up the new Edge at the dealership. Milca is the friendiness, upbeat and happyiness person that I had ever dealt with at an auto dealership. She was professional, prompt, informative and did everything that made me feel that I was getting the best deal possible. She followed up every single call and email, answered all of my request with accuracy without hesitation and made sure that my test drive vehicle was ready as to not waste my time at the dealership. I was greeted and was helped with the paperwork transaction at the dealership by Sam Chiappa (Sales Representative) and Kathy Calabro (Finance Manger) with the same type of friendiness, courteous and knowledgeable professionalism. When we encountered a problem with the vehicle that I had wanted, Sam and Troy Mol (General Manager) expeditiously came up with a more superior option for me to consider without any pressure. Kathy also did a supberb job in dealing with my leasing, DMV and insurance paperwork that met my needs. During vehicle pickup, all paperwork had been prepared and Sam made sure that my insurance was ready to make sure that I would not have to spend time waiting at the dealership while the paperwork was being prepared. He also made sure that the vehicle was properly prepped and reveiwed all of the vehicle's features with me so I could start enjoying the vehicle as soon as I drive away. I was in and out of the dealership within an hour and have been enjoying my new Ford Edge ever since. I like to thank everyone at Wayne Ford particularly the persons named above and will definitely spread the good word about my pleasant experience with this professional and legilimate dealership. More

we were especially happy with the service we received from our sale man he was very helpful and honest. He did not give us the run around like most dealerships do. This was actually the second dealership from our sale man he was very helpful and honest. He did not give us the run around like most dealerships do. This was actually the second dealership we went to before purchasing a vehicle. More

I think it's great that you have this site to review the dealership but I have a complaint! This whole site is directed to the sales staff, who I agree are outstanding but I wold like to see this expand the dealership but I have a complaint! This whole site is directed to the sales staff, who I agree are outstanding but I wold like to see this expanded to include the service department, who I think deserve a lot of kudos for your repeat business. I'm an old man now and have bought many cars from many dealers over the years and without failure the reason I have gone to another dealer is because of the service I've received after the sale. you have such a super service department you should highlight it, it's a huge sales tool. Everyone has been so professional, competent and accommodating.....I just cannot say enough about the quality of your service department. You should give them the recognition that they deserve! Thank you, Paul Thompson More

Service was above and beyond! Sam Chiappa made sure I got the vehicle that I wanted. Overall experience was great entire staff was friendly. Than you the vehicle that I wanted. Overall experience was great entire staff was friendly. Than you More

Second Ford Explorer I have leased form Sal. Great guy to deal with. Always showed me all the pricing options without the high-pressure sales pitch. This is one of the reasons I come back to Wayne Ford. Will deal with. Always showed me all the pricing options without the high-pressure sales pitch. This is one of the reasons I come back to Wayne Ford. Will be back again. More

I had a difficult time at first looking for a dealer until I found a ford in Wayne, New Jersey. I loved Tania because she provided us which so much comfort, sweet, and humble despite being there for ho until I found a ford in Wayne, New Jersey. I loved Tania because she provided us which so much comfort, sweet, and humble despite being there for hours . The Buisness went so smoothly and everyone was very helpful if you had any questions. I highly recommend people to come Wayne, Ford. P.s. Tania thanks for feeding me when I was hungry :) More