Wayne Ford

2011 Lincoln Town Car Best Seles experience. Fully trained,very friendly,very helpful, I come first time. Loved it. I will recommend everyone. I want to come back again. Ma Best Seles experience. Fully trained,very friendly,very helpful, I come first time. Loved it. I will recommend everyone. I want to come back again. Many many thanks to Milca. More

New Car Lease My experience with Gary Thompson was great. He really went out of his way to accommodate my car wish list. The particular vehicle I wanted was not ava My experience with Gary Thompson was great. He really went out of his way to accommodate my car wish list. The particular vehicle I wanted was not available. Gary and the team at Wayne Ford came through with locating the vehicle at another dealership. He was very knowledgeable about the vehicle and showed a great amount of patience with my husband and i throughout the entire process. Nicole was also very helpful in explaining all of the documents over and over again until we were all on the same page and for that I want to say thanks. My overall experience was great and I would definitely shop there again as well as recommend to my family and friends. Sincerely, Carolyn King More

Wayne Ford Experience It was a pleasure working with Seth Rosen. There are tons of advantages visiting this dealearship in Wayne, NJ. They have tons of choices for your ne It was a pleasure working with Seth Rosen. There are tons of advantages visiting this dealearship in Wayne, NJ. They have tons of choices for your needs/requirements. More

I've purchased my second Ford pickup from Wayne Ford and Milca Irizarry. Experience was awesome for yet the second time around! I highly recommend Wayne Ford and Milca Irizzary!! and Milca Irizarry. Experience was awesome for yet the second time around! I highly recommend Wayne Ford and Milca Irizzary!! More

I purchased a slightly used 2013 Ford Fusion Hybrid. They promised me $200 for scratches. Did not deliver. They misquoted the odometer and gave me an odometer statement off by more than 2500 miles. pr They promised me $200 for scratches. Did not deliver. They misquoted the odometer and gave me an odometer statement off by more than 2500 miles. promised me a check for that. Did not deliver. Car had no gas or wiper fluid when purchase. Engine had a cracked valve cover and oil leak. They asked me to get it repaired and promised to reimburse me. They did not. Without my permission they asked the out-of-state tags company for the title work back and so now I can't get the car titled or inspected. They have refused to answer most emails, and have lied in print (emails to me) and on a recorded line. They are now being sued. More

I bought my Ford in August of 2012. It is a 2013 Ford Edge Sport. I was back and forth between 3 dealerships when purchasing my truck. I chose Wayne Ford over Ford Auto Mall in Butler and Fette in Clifto Edge Sport. I was back and forth between 3 dealerships when purchasing my truck. I chose Wayne Ford over Ford Auto Mall in Butler and Fette in Clifton because I live in Wayne. My service started out well. The last 3 times have I have been in for service has been a nightmare. The first of the 3 when I picked up my truck from service my back left bumber was scraped up and it was not when I dropped it off. The service department apologized and advised they would have their guy touch it up for me. I understand things happen. The next time my truck was fine when I dropped it off for service again. When I picked it up the check engine light was on and off for the first few weeks and eventually went away. I did not bring it up since it went away. This past time my truck was fine when I dropped it off once again. The day after I picked it up the engine light was blinking and my auto start was no longer working. This past weekend the light came on and stayed on. I called Monday for an appointment and told them I was driving to Vermont that Thursday and I needed it looked at. They said they could not service the truck until Thursday and could not move it up. That was my first problem if the truck was fine before it is obviously their error they should accomodate I did purchase my truck at this dealership. When I brought it in this morning I asked if they could look at it early on because of my leaving later today. He said we will get to it when we can. Is this good service? If iIdrop my truck off for service I don't expect to pick it up with problems and if there is they should do everything possible to fix as soon as possible. I will not bring my truck back here for service and it would take a lot for me to purchase a vehicle here again. There are too many other Ford Dealerships locally no need to choose one that will give you problems with the service everytime you need an oil change. Keith Bursey More

The quality service was disgusting. None of the employees were able to follow up with me - despite my urgency to find and drive off with a vehicle. Finance approved my deal and than never called me to come i were able to follow up with me - despite my urgency to find and drive off with a vehicle. Finance approved my deal and than never called me to come in and pick up my vehicle. I had to constantly call the dealership, leave messages and no one ever returned my call. I just wanted to pick up my car and drive off with it. Wayne Ford is horrible and i would highly recommend going to a different ford dealership because you would wait forever to receive a follow up or even a response. Not to mention sales associates have no clue about the product knowledge. More

Sam and the team at Wayne Ford treated me as if I was family. This is the 4th vehicle I have leased from Sam. he knows me and my preferences but never assumes. Each experience is unique and special. family. This is the 4th vehicle I have leased from Sam. he knows me and my preferences but never assumes. Each experience is unique and special. Sam took the time to determine my vehicle needs and wants and helped me to select the best Escape for my needs. All of my questions were answered and there was no pressure to buy any thing additional or that I would not need. More

Excelent representative for hispanic people.she explained to me everything I need to know.tania was for me like an Angel, she was kind all the time,she spent time to review the options that we had to buy a n to me everything I need to know.tania was for me like an Angel, she was kind all the time,she spent time to review the options that we had to buy a new car,I am very greatful that I met her because we need a person who understand our situation and she did.may God bless her. More

I bought my car from Tania she was a very enthusiastic and friendly salesperson she walk me through to all the sale experience w respect and an excellent knowledge of the product. I used the services dep and friendly salesperson she walk me through to all the sale experience w respect and an excellent knowledge of the product. I used the services department and she is always there w an smile. More