Wayne Akers Ford - Service Center

Greatest dealership experience i have ever had in my life, i cannot speak highly enough of the representatives at Wayne Akers Ford. life, i cannot speak highly enough of the representatives at Wayne Akers Ford. More

The service department was great and very convenient they picked up my car and dropped it off very good picked up my car and dropped it off very good More

I am grateful for this dealership, the staff is very professional, There are always answers to my questions, I recommend it every opportunity professional, There are always answers to my questions, I recommend it every opportunity More

Unfortunately, I have not been completely satisfied with my vehicle and am considering selling it and exploring other options from different manufacturers. I have faced several issues that required manufact my vehicle and am considering selling it and exploring other options from different manufacturers. I have faced several issues that required manufacturer repairs, and while I appreciate the recall responses at times, the need for frequent repairs has been discouraging. Additionally, at this moment, I am waiting for parts; I have not received any calls or updates, and it has already been a month with these issues unresolved. I would like to share these concerns and, if possible, request a contact number to understand why these repair parts are taking so long to arrive. I am also concerned that the parts my car needs could damage other components if not repaired in time. Who would be responsible for those damages? It does not seem fair that I need to use insurance for repairs caused by manufacturer errors. I would also like to better understand the specifics of the insurance I currently have on my vehicle. So far, I have only used it for recalls, oil changes, and manufacturer errors, but I am unsure about what else is covered and how these services might extend to my current needs. I appreciate any clarification you can provide regarding my insurance coverage, as well as any information about the steps Ford might be taking to address the issues I have experienced. More

Khrystian was attentive from the moment I walked up. Engaging, knowledgeable, helpful and ensured process with seamless! Engaging, knowledgeable, helpful and ensured process with seamless! More

Outstanding customer service work done in a timely manner and my service advisor was super r and my service advisor was super r More

Completed work quickly. Friendly and professional. Picked vehicle up and dropped back off to me. Kept me informed of progress. Friendly and professional. Picked vehicle up and dropped back off to me. Kept me informed of progress. More

I have all of my Ford F150 work done at Wayne Achers Ford. My service representative is Giovanni. He explains all aspects of my service needs in an extremely respectful manner. The service personal alw Ford. My service representative is Giovanni. He explains all aspects of my service needs in an extremely respectful manner. The service personal always do a great job. More

Been using their service dept for over 20 years. Bought my last 3 vehicles from them. Ben has been my service advisor for more than 20 years. The best. Bought my last 3 vehicles from them. Ben has been my service advisor for more than 20 years. The best. More

My service advisor was easy to work with. He did everything I expect him to do. He did everything I expect him to do. More