Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,074 Reviews of Wayne Akers Ford - Service Center
Sort by
August 07, 2024
That’s the way you treat a customer/client. Thank you and a pleasure doing business with you guys. Thank you and a pleasure doing business with you guys. More
by TJCLM1424
Verified CustomerEmployees Worked With
August 07, 2024
Erick was very professional and very helpful. Took really good care of my car! Recommend him 10/10 service! He was already prepared before me getting there. He had all my information pulled up be Took really good care of my car! Recommend him 10/10 service! He was already prepared before me getting there. He had all my information pulled up beforehand. He asked me a couple questions and then my car went in for its service ! More
by Kevin Caceres
August 07, 2024
Buen servicio telefónico, y presencial llegaron justo en el momento que dijeron, e hicieron el arreglo en menos de 4 horas el momento que dijeron, e hicieron el arreglo en menos de 4 horas More
by DIANIS2009URREA
Employees Worked With
August 06, 2024
Eric in service and the parts team absolutely treated me like a customer/client should be treated. Job well done. like a customer/client should be treated. Job well done. More
by TJCLM1424
August 05, 2024
Erik was great and made everything simple, easy, and quick. I’d recommend to anyone quick. I’d recommend to anyone More
by Valerie
August 05, 2024
Quick and excellent service. They helped me all along the way and made everything easy. They helped me all along the way and made everything easy. More
by Dkassebaum0302
Employees Worked With
August 05, 2024
Khristian went over and beyond to assist me with the issues of my vehicle, awesome guy! issues of my vehicle, awesome guy! More
by GB
Employees Worked With
August 04, 2024
I paid $255 to diagnose an issue with my rear window not moving up. I was told that it was the regulator, that it would be roughly $949, and that it would take at least a day to get the part. I said that I moving up. I was told that it was the regulator, that it would be roughly $949, and that it would take at least a day to get the part. I said that I could not pay that much that day and that I would drive my truck home. I had looked into the issue in the waiting room and saw that other people asked their dealerships to put the window up and lock it while the part came in. I asked if my window could be put up and locked at Wayne Akers Ford at 2000 10th Ave N in Lake Worth FL and I was told no. I went back to my place of work and put the window up myself in a few minutes. While I understand labor costs, not doing the very least possible, put up a window, to retain a customer is baffling. I would have come back and paid the $950 to fix my window. Instead I looked at smaller shops and will have it done Tuesday for $418. I am still at a loss because a Ford dealership will take advantage of a Ford owner for diagnosing an issue. More
by JOSH.R.HALL
Employees Worked With
Steve Sellick
August 03, 2024
Steve was the service man that helped me, he was very polite and professional!! However I received a phone call telling me that they didn't have the part ( it was a recall). So why set an appointment polite and professional!! However I received a phone call telling me that they didn't have the part ( it was a recall). So why set an appointment if you don't have the part. ?? Just curious! Kinda a waste of time! More
by ldiamond1960
Employees Worked With
Steve
August 03, 2024
Great service, thank you Ray for following up and taking care of the F-150 seat repair. care of the F-150 seat repair. More
by JCNIGAGLIONI
