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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,074 Reviews

3,074 Reviews of Wayne Akers Ford - Service Center

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August 09, 2024

Staffs are very professional even if I was not satisfied with the work. They called me back to check the work that’s being done on the truck. No shop has ever done that to me! It was nice! More

by jonasjorve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 09, 2024

I like my service have not have any complaints about what they do to my vehicle happy camper More

by Minnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 08, 2024

The were friendly, flexible and helpful . They solved my problem and my car is doing great More

by ARTHURKAKIS534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Jardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Guajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Nieves
Aug 14, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 08, 2024

Ese lente muy bien estoy muy contento con el trabajo son muy rápidos y trabajan muy bien More

by noelbeltre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 08, 2024

The dealership should be providing loaner vehicles for any warranty work, having to rent them wrestle with ford for limited reimbursement is not the level of service I expect from my dealership! More

by MY Girls RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

August 08, 2024

I understand to cut costs you don’t provide anymore complimentary shuttle service for customers which drop their cars off for service. No one told me that you are providing Uber at your expense, I spe More

by Giorgio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Wayne Akers Ford responded

Giorgio. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 07, 2024

Great job! Willie has superior communication when picking up my car and returning it. Great valet service More

by Aims831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 07, 2024

Dealership is very responsive, Ford Service Field Rep absolutely terrible!!!! Warranty rental car coverage ridiculous!!!! More

by MY Girls RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

August 07, 2024

Bad service, bad extended warranty and bad people that sell those services under the impression you have coverage. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Aug 07, 2024 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 07, 2024

I’ve been working with Ben Buchanan for over 20 years. He is the reason I still drive a Ford. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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