Back

Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,074 Reviews

3,074 Reviews of Wayne Akers Ford - Service Center

Sort by
August 24, 2024

Erik was straight with me about obtaining parts and what needed to be completed in order to repair my vehicle. Part is on back order so vehicle was not repaired on my first visit. More

by WILLIAMSON1456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

August 24, 2024

Erik Hoffman was very welcoming and helpful with all my requests and questions. I was very pleased with my visit and the care I was shown. More

by STAFFORDBILLS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 24, 2024

Excellent sales and service provided by JP, Jessica and the General Manager. Great communication and efficiency during the entire buying process. More

by CCS123CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 23, 2024

Eric always does a great job taking care of me and my vehicles when I come in for service. More

by njmrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 23, 2024

Such a fast and seamless system. I had my apt time and did not have to wait for my car to be serviced. Giovanni remained in communication with me, updating me and letting me when my More

by ABBIWIKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Villalta
Aug 29, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 23, 2024

The best service I never had before,Steve the service provider was very professional thanks again. More

by MGAUTOCENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 29, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 23, 2024

He listened closely and handled everything that I was concerned about he took good notes and then he communicated with me all the way through through text message whether it was early or late. Good commu More

by Gutter sweeps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 23, 2024

Yvonne was amazing! Super friendly and knowledgeable! Will definitely recommend him to everyone I know. More

by MRSDOLFANDRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 23, 2024

Excellent service always on time and professional service provided to take my 2019 ford fusion SE for maintenance. More

by KENNETHCYLKES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 22, 2024

My truck went in for a recall and I’m still having problems like the recall wasn’t fixed. More

by KLASSICWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni
Aug 22, 2024 -

Wayne Akers Ford responded

"KLASSICWILL" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

...
34
...